Category Archives: Technique

The Three Ps – “Presentation Preparation”

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The Three Ps of Presentations can ensure an especially powerful presentation

Let’s say that you’re assigned the ToughBolt business case . . . that means it’s time for presentation preparation.

How to do it?

Your group has produced a written analysis.  It’s finished.  It’s time to present before the directors of the Toughbolt Corporation.

What now?

How do you “prepare?”

Apply the sound method of correct Preparation – the second of the Three Ps.

Presentation Preparation the Right Way

Your task is clear.

You must present your conclusions to an audience.  And here is where I give you one of the most important gems of wisdom necessary to giving a first-rate show.

Your presentation is a completely different product than your written report.

Let me repeat that, because it is so misunderstood and ignored.

Your presentation is a completely different product than your written report.

It’s a completely different mode of communication.

Do you wonder how this is possible, since you create your presentation from a written report?  Since you are creating an information product from a case, how can the product be different, simply because one product is written and the other visual and vocal?

It’s Completely Different

It’s different in exactly the same way that a film is a completely different product than a novel, even if the story is supposedly the same.

It’s different in the way that a play read silently from the page differs from a play acted out on stage.

You operate in a different medium.

You have time constraints.

A group is receiving your message.

A group is delivering the message.

You have almost no opportunity for repeat.

You have multiple opportunities to miscommunicate.

In short, you are in a high-risk environment and you are vulnerable, far more vulnerable than you might be in a written report, where the risk is controllable.

Look at the chart below.

    Personal Competitive Advantage

These many differences between written and oral reports are, to many people, invisible.

Many folks believe that there is no difference.

And this is why those same folks believe that delivering a presentation is “easy.”  It consists of little more than cutting and pasting a written report’s points onto a half-dozen cramped slides, and then reading them in public.

As absurd as this might appear in print, it actually has currency.

People believe this, because they’ve not been told otherwise.

Finance people are especially prone to this habit, believing that the “numbers tell the story.”  The more numbers, the better.  The more obtuse the spreadsheet, the tinier the font, the more complex the chart, the more stuff packed on each slide, the better.

Such a vague, incomprehensible, numbers-heavy mess seems to be the currency of many business presentations.

It’s totally wrong, and it’s totally unneccessary.

Part of your preparation is the crafting of clear, compelling, and on-point graphics that support your message . . . not obscure it. Rid your presentation of chart junk. Zero-in to achieve what I call über focus.

“How come I never get an interesting topic?”

Perhaps you’ve said that?  I’ve certainly heard it.

“How come I never get assigned an interesting topic?”

Now, whether any topic is inherently interesting or not is irrelevant to your task.  It’s your duty to craft a talk that interests the audience.

Cases are not assigned to you so that they will interest you.

Your tasks as a project manager or consultant don’t come to you on the basis of whether they interest you.

No one cares if they “interest” you.

That’s not the point.

We all would love to be spoon-fed “interesting” topics.  But what’s an “interesting” topic?

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An Especially Powerful Presentation Every Time

I have found the following to be true:

The students who complain about never getting an interesting topic actually do get assigned inherently interesting topics.  They don’t recognize them as interesting.

And they invariably butcher a potentially interesting topic and miss every cue and opportunity to craft a great presentation.

Moreover, it is your job to presenting an especially powerful and scintillating presentation, regardless of the topic.

Face it.  If you don’t take presenting seriously, then you won’t prepare any differently for an “interesting” topic than you would for a “boring” topic.  You simply want an interesting topic for yourself . . . not so you can do a bang-up job for the audience or client.

Let’s shed that attitude.

Great presenters recognize the drama and conflict and possibilities in every case.  They invariably craft an interesting presentation whether the topic concerns tenpenny nails or derivatives or soap.

Crank up Interest

How do you generate interest?  Public speaking master James Winans provides several suggestions:

[I]nterest is, generally speaking, strongest in old things in new settings, looked at from new angles, given new forms and developed with new facts and ideas, with new light on familiar characters, new explanations of familiar phenomena, or new applications of old truths.

Let’s go . . .

The typical start to a presentation project is . . .

. . . procrastination.

You put it off as a daunting task.  Or you put it off because you believe you can “wing it.”  Or you lament that you don’t have an “interesting topic.”

Let’s say that your task is to provide a SWOT within the body of a group presentation, and your time is 4-5 minutes.  What is your actual task here?  Think about it.  How do you usually approach the task?  How do you characterize it?

Here is my guess at how you approach it.

You define your task as:

“How can I fit X amount of information into this limited time?”

In your own mind, the objective is not to communicate clearly to your audience. Your only objective is to “fit it all in.”  And if you “achieve” this dubious objective, then in your mind you will have succeeded.

Unfortunately, your professor might agree with you, since many b-school professors look only for “content.”  They do not evaluate whether the content has been communicated clearly and effectively.

And this is what is missing – you don’t analyze how or why or in what way you can present the information in a public forum.

If a written paper has already been produced, this complicates your task.  You feel the irresistible allure of cut ’n’ paste.

The result is less than stellar, and you end up trying to shovel 10 pounds of sand into a five-pound pail.  The result is predictable.

Your slides are crammed with information.

You talk fast to force all the points in.  You run over-time.

You fail.  You fail to deliver a star-spangled presentation for lack of proper preparation.

This Time, Procrustes has it Right

Take the Procrustean approach.

This approach is named after Procrustes, a figure from Greek mythology.  The Columbia Encyclopedia describes the myth thusly:

He forced passersby to lie on a very long bed and then stretched them to fit it.  If they were too tall to fit his bed, he sawed off their legs. Using Procrustes’ own villainous methods, Theseus killed him.

Surely Procrustes was a villain, what with sawing off people’s legs or stretching them to fit an arbitrary standard.  In modern-day parlance, it has retained its negative connotation with the term “Procrustean solution.”

“Procrustean solution” is the undesirable practice of tailoring data to fit its container or some other preconceived stricture.

A common example from the business world is embodied in the notion that no résumé should exceed one page in length.

But in this case, let’s give Procrustes a break.

Your Procrustean Solution

Let’s take a Procrustean approach and make a better presentation.  Consider this:

We have no choice in the length of our presentation.

It’s four minutes.

Or five minutes.

That’s our Procrustean Bed.  So let’s make the most of it and manipulate the situation to our benefit and to the benefit of our audience.

We’re not stretching someone or something.  And we’re not hacking off legs.

We are using our mind and judgment to select what should be in our show and what should not be in our show.

And if you find the decision of what to include too difficult, then let’s do even more Procrustean manipulation.  Pick only three major points that you want to make.

Procrustes had a kind of personal competitive advantage

Only three.

Here is your task now:

Pick three points to deliver in 4-5 minutes.

If you must deliver an entire SWOT, then select one strength, one weakness, one opportunity, and one threat.

Why do we do this? Here’s why:

If you try to crowbar an entire SWOT analysis into a four-minute presentation, with multiple points for each category, you overwhelm your audience.  They turn off and tune you out.  You will lose them, and you will fail.

Presenting too many points is worse than only one point.

If you present, say, a total of 5 strengths, 3 weaknesses, 4 opportunities, and 3 threats, no one remembers it.

None of it.

You irritate your audience mercilessly.  Your presentation presents the results of analysis, not a laundry list of facts on which you base your analysis.  The SWOT is, in fact, almost raw data.

Here is what you want the audience to remember . . .

You want the audience to remember how you massage the data, analyze it, and arrange it.  You want the audience to remember your conclusions.

You take information and transforming it into intelligence.

You winnow out the chaff and leave only the wheat.

You reduce the static and white noise so that the communicative signal can be heard.

In a sense, you pan for gold, washing away the detritus so the nuggets can be found.  When you buy gold, you don’t buy the waste product from which it was drawn, do you?

Do you buy a gold ring set in a box of sand?

Of course not, and neither should you offer up bucketfuls of presentation sand when you present your analytical gold to your client.

Your job is to sift through the mountains of information available, synthesize it, compress it, make it intelligible, then present it in a way that is understandable and, if possible, entertaining.

Digest these Preparation tips, try them out in your next presentation, and watch yourself produce and deliver the most powerful presentation of your young career.

This is just one of the many secrets to achieve personal competitive advantage.

Much more can be said about Preparation . . . Consult The Complete Guide to Business School Presenting.

The Three Ps – “Principles”

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Follow the Three Ps for Personal Competitive Advantage

Overarching the craft of developing an especially powerful presentation is the guidance provided by the “Three Ps.”

The first of the “Three Ps” is presentation Principles, and there are seven of them.

These Seven Principles of Especially Powerful Presenting constitute the building blocks of your presentation persona. And you’ll not find a PowerPoint slide in sight.

These principles, in short, are you.

Stance . . . Voice . . . Movement . . . Gesture . . . Expression . . . Appearance . . . Passion

Elsewhere, I have characterized these principles as “secrets.”  They are secrets.  In fact, they are likely the most open secrets that mankind has ever known.

But they are difficult secrets.

They are difficult, because they require you to actually do something.

I think that perhaps when we think of a secret, we tend to equate it with magic.  We automatically believe that there is some magic involved that will help us circumvent hard work.

But that’s just not so.

The good news is that these secrets actually are secrets that truly work.

They also constitute the dimensions along which we can gauge our speaking ability and judge how much we improve.  This is the most important aspect of these secrets – they allow us to tear away the veil from those who pose as merely talented and to understand this beast called The Presentation.

Seven Presentation Principles

Now, let’s plot our dimensions on a 7×7 Chart.

Take, as an example, the chart below, which is labeled across the top with our seven dimensions and along the vertical axis with a seven-point scale of value:  Unacceptable, Below Average, Average, Good, Very Good, Superior, Professional.

The chart plots the seven dimensions against a seven-point scale.  It provides a thorough evaluation of the presenter’s level of skill.

From the chart, we can see that this speaker carries a professional-grade stance and is superior with his gestures.  All other dimensions indicate work is needed.

The advantage of this chart, is that it disaggregates your various speaking tasks so that you can manage them.  It separates them out, so that you can identify your weaknesses in a logical and comprehensive way.

It also informs you of your strengths, so that you may build upon them.

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The Seven Principles lead to Personal Competitive Advantage

The upshot is that this First P of Especially Powerful Presenting – Principles – guides us to master the Seven Secrets, to transform ourselves into truly adept presenting instruments, at home in front of any audience and able to connect across a range of subjects and and in a multitude of venues.

Elsewhere, I have addressed the Seven Secrets in detail, and I’ll revisit them again soon.

For now, let’s remember that the especially powerful presenters of the past 50 years have used these Secrets – Bill Clinton, Ronald Reagan, Oprah Winfrey, Barack Obama, Steve Jobs, John F. Kennedy, Malcolm X, Martin Luther King.

They don’t announce that they’re using secret techniques and tricks of the trade, of course.  They simply let you believe that they were gifted with special talents.

Not a chance.

It’s mastery of the Three Ps that gives them, and you, Personal Competitive Advantage.

Next . . . Preparation.

Three Presentation Ps

Isn’t it always helpful when the key words that describe your especially powerful program all start with the same letter?

In this case, the letter is P.

And there are three presentation Ps.

Thes “Three Presentation Ps” encompass everything you must do to deliver especially powerful presentations every time.  They are, in order . . .

Principles

          Preparation

                     Practice

Now you might be head-scratching and wondering how the “Seven Secrets of Power Presenting” mesh with the “Three Ps of Presenting.”

A fair question.

Implement the Three Presentation Ps

The “Principles” referred to are the Seven Secrets, the pillars of your transformation into an especially powerful presenter.

Learning and improving on the Seven dimensions of power presenting is essential to your presentation quest in a broad macro sense.

When it comes to individual presentations, you must apply your principles.  And this means preparation.

It means practice.

Don’t assume that you know what I mean by preparation and practice, because we likely have different conceptions of both, and I’m betting you’ll like the results you get from my approach.

So, settle in . . . and for the next couple of days, we will explore the Three Ps and how their assiduous application can transform you into the Especially Powerful Presenter that you always knew you could be.

Avoid Business Presentation Meltdown!

Presentation Meltdown
Pause to Avoid Presentation Meltdown

Presentation Meltdown can strike at the oddest moments and leave us with shattered confidence.

You’re in the midst of an especially powerful presentation.  You’re really jazzing the audience.

And then . . . your mind wanders for a brief moment.

It was just a moment.  But it was enough to sabotage you.

Your thoughts grind to a halt and you can’t remember what to say.  Words fail you.

You have lost the proverbial “train of thought” and you’re on the cusp of a presentation meltdown.

What do You do?

Blank-Mind attacks all of us at one point or another during our business presentation career.

In fact, it happens so often that it might do us some good to think ahead to how we should react to this common presentation malady.

Too often, it leads to a presentation meltdown.  But it doesn’t have to.

Presenters have developed trade tricks to help us past the rough spots.  Here is one stopgap solution to get you over the speedbump of lost train of thought.

When you lose your train of thought, don’t panic or you’ll spiral quickly into a presentation meltdown.

Instead, your first reaction should be a calm academic assessment of the situation – you know what’s happened, and you already know what your first action will be.  You’ve prepared for this.

Dodge Presentation Meltdown with This

Pause.

Flood the room with silence.

Avoid Presentation Meltdown

Look slightly upward and raise your right hand to your chin, holding your hand in a semi-fist with chin perched and resting on your index finger and thumb – perhaps with your index finger curled comfortably around your chin.  You know the posture.

Put your left hand on your hip.  Furrow your brow as if deep in thought, which you are.

Now, while looking steadily at the floor or slightly upward at the ceiling, walk slowly in a diagonal approximately four, maybe five steps and stop, feet shoulder-width apart.

Now, assume your basic ready position and look up at your audience.

Your Bought Time

You have just purchased a good 10 seconds to regain your composure, to regain your thought pattern.  Time enough to cobble together your next few sentences.

But if this brief respite was not enough to reset yourself, then shift to the default statement.

If you’re thinking, then look especially thoughtful

What do I mean “default statement?”

This is a rescue phrase that you craft  beforehand to get you back into your speaking groove.  It consists of something like this:  “Let me recapitulate our three points – liberté, égalité, fraternité.

Other phrases might be: “Now is probably a good time to look again at our main themes . . .”  or “We can see again that the issue boils down to the three crucial points that I began with . . .”

And then, you simply begin ticking off your three or four main points of your presentation.  In doing so, you trigger thought processes that put you back onto the correct path.

Think of this method as levering a derailed train back onto the track.

If you have prepared as you should, Blank-Mind should be no more than a small bump in the road for you, a minor nuisance with minimal damage.  If you panic, however, it can balloon into something monstrous.

Remember the rescue techniques:  Chin-scratch and Default Statement.

You can control the damage by utilizing the Chin-scratch, which buys you time to reassert yourself.  Failing that, the Default Statement can bail you out by taking you back over familiar material you’ve just covered.

If none of the above works, however, you can still stop yourself from going into total presentation meltdown by using the two rescue words I preach to all my students . . .

“In conclusion, we can see that . . .”

For more on avoiding presentation meltdown, consult The Complete Guide to Business School Presenting.

“I feel especially powerful today!”

Powerful posing for personal competitive advantage
Power posing leads to especially powerful business presentations

I truly don’t mean to be a pain to my long-suffering students, but one exercise that probably elicits more scorn than it deserves is called “Especially Powerful.”

It consists of everyone rising to a standing position and striking a confident stance with feet shoulder-width apart and arms outstretched to either side, palms turned upward.

Picture this.

This is a critical and powerful pose.

Then visalize a slight tilt of the head up and, in unison and in the best tradition of the deep-voiced Darth Vader, everyone repeats after me . . . “I feel especially powerful today!”

Several times.

Feeling Powerful?

“I feel especially powerful today!”

I’m not satisfied until the room reverberates with the appropriate tone and volume, indicating a robust and vibrant embrace of the exercise and what we’re trying to accomplish.

Which is . . . what?

Why do I engage in what, to some, might appear gimmicky or cute?

First, I don’t do cute.  Second, the exercise accomplishes several superb physiological goals that improve a range of characteristics associated with business presenting.  Voice . . . stance . . . posture . . . confidence . . . poise.

In short, much of what we call body language.

Body Language

We hear in some circles that nonverbal communication – your body language – comprises more than 50 percent of your message.  Some studies contend that it comprises more than 70 percent.

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For good or ill, powerful posing has played a large role in history and has yielded personal competitive advantage

For no other reason than this, we should be concerned with the messages we transmit with our posture, our expressions, our gestures.  Yes, body language is critical to conveying your message.

But it is essential for another equally important reason.

It’s a reason not generally well-known or understood, and it constitutes a secret that I’ve utilized with my presentation students for years to invest them with confidence and new-found presentation power.  Its core idea stretches back well more than a century, to one of the world’s first theories of emotion: James-Lange Theory.

William James and the Danish physiologist Carl G. Lange developed the theory independently of each other in the 1880s.

Voice of an Especially Powerful Master

Here’s a taste of the real thing from Mr. James himself:

“My theory … is that the bodily changes follow directly the perception of the exciting fact, and that our feeling of the same changes as they occur is the emotion. Common sense says, we lose our fortune, are sorry and weep; we meet a bear, are frightened and run; we are insulted by a rival, are angry and strike. The hypothesis here to be defended says that this order of sequence is incorrect … and that the more rational statement is that we feel sorry because we cry, angry because we strike, afraid because we tremble …

Without the bodily states following on the perception, the latter would be purely cognitive in form, pale, colorless, destitute of emotional warmth. We might then see the bear, and judge it best to run, receive the insult and deem it right to strike, but we should not actually feel afraid or angry.”

So what does this have to do with powerful business presenting?

Everything.

We generally believe that our emotions affect our body language, and we ourselves have experienced the effects of stage fright.  Emotions influence the way you stand, the way you appear to your audience.

They influence what you say and how you say it.

So if we feel stage fright and lack of confidence, our body language telegraphs that.  Moreover, once we become conscious of the effects of our fears, they worsen, and we get caught in a downward spiral of cause-and-effect.

But what if we could reverse that cause-and-effect?  What if we could, say, strike a confident pose and suddenly find ourselves infused with confidence?  Impossible, eh?

But James-Lange Theory suggests that very thing, that you can reverse the process.

Turn Negative Energy into Positive

You can use your gestures, movement, posture, and expression to influence your emotions.  You can consciously affect body language associated with the emotion you want to experience – namely, confidence – and so gain confidence.

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You can control to a large extent how you feel by affecting an especially powerful pose

This means that we should lay the groundwork for our emotions to reflect our body language and our posture.

Consciously strike a bearing that reflects the confident and powerful speaker you want to be.  This may sound too easy and leave you asking “what’s the catch?” No, there’s no catch.

And now that recent research has scientifically confirmed the dynamic I just described, the secret is out.

Several theories later and after many attempts to debunk James-Lange Theory, the most recent research at Harvard University and the Kellogg School of Business would seem to give Mr. James and Mr. Lange the proverbial last laugh.

A 2010 Harvard study substantiated James-Lange Theory.  It found that power posing substantially increases confidence in people who assume them while interacting with others.  The Kellogg study early this year yielded the same findings.

Seize control of your Pose

In short, the way you stand or sit either increases or decreases your confidence.  The study’s conclusion is unambiguous and speaks directly to us.

Our results show that posing in high-power displays (as opposed to low-power displays) causes physiological, psychological, and behavioral changes consistent with the literature on the effects of power on power holders — elevation of the dominance hormone testosterone, reduction of the stress hormone cortisol, and increases in behaviorally demonstrated risk tolerance and feelings of power.

This finding holds tremendous significance for you if you want to imbue your presentations with power.

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Especially Powerful posing is the norm among the powerful figures of history

In our 21st Century vernacular, this means you should stand the way you want to feel.

Posing with power – “I feel especially powerful today!” – improves your entire presentation delivery tremendously and in ways you’ve likely not imagined.

Power Posing can flood your system with testosterone.  It can suppress stress-related cortisol, so you actually do invest yourself with confidence.

It relieves the acute anxiety that presentations sometimes generate.

The lesson here is to affect the posture of confidence.  Square your shoulders.  Fix a determined look on your face. Speak loudly and distinctly. Extend your arms to either side and take up lots of space.

Seize the emotional energy flow and make it work for you.

And remember . . .

“I feel especially powerful today!”

To feel even more powerful, consult The Complete Guide to Business School Presenting.

Stop Self-Sabotage with Power Words

Power Words

We should strive to infuse our presentations with energy by using positive power words, but instead we sabotage ourselves in our presentations more often than we imagine.

Negative self-talk is one of the chief culprits.

I hate presentations,” is the negative phrase I hear most frequently, and it undermines everything we strive for in business school presenting.  How can we construct any positive presentation experience on such a porous, spongy foundation?

We tell ourselves repeatedly that we’ll fail.

We envision failure, humiliation, embarassment, and complete meltdown.

Envision Success Instead

All of this negative self-talk can translate into bodily reactions of nervousness, trembling, faltering voice, shaking knees, sweating, and flushing.

Moreover, our sour and weak attitude ensures that we aren’t the greatest source of strength to our teammates if we happen to be delivering a group presentation.

The negative spiral down guarantees that things get worse before they get better . . . if at all.

There is, in fact, no greater guarantee of failure.  How could anyone succeed at anything with this type of visualization?

Leaving aside the specific techniques for a later time and the psychological underpinnings of it that go back more than a century, let’s say here and now that we must at the very least rid ourselves of the negative self-talk so that we may have any chance of succeeding at business presenting.

Think Like an Athlete – Use Power Words

The world’s elite athletes train the mind as well as the body, and visualization of successful outcomes is one of the techniques they use to prepare for competition.  I work often with sports psychologists and mental toughness coaches who train athletes in visualization techniques, and all of are one opinion that the mind-body connection – healthy or unhealthy – impacts performance tremendously.

So why do we talk ourselves down into the morass of defeat?

power words -- the key to powerful presentationsQuite possibly, it’s the widespread ignorance of how to deliver a powerful presentation, and this ignorance means incredible uncertainty of performance.  Ignorance, uncertainty, and pressure to perform breed fear.

In my experience, it’s this fear of the unknown that drives up anxiety.  So the key to reducing that anxiety is uncertainty reduction – thorough preparation and control of the variables within our power.

Preparation is the second of the Three Ps of Speaking Technique – Principles, Preparation, Practice.  Can we foresee everything that might go wrong?  No, of course not, and we don’t even want to . . . instead, we plan everything that will go right, and we focus on that.

Envision Your Triumph

No one can win by constantly visualizing failure.

Envision this, instead – you deliver a tight, first-rate presentation that hits all the right notes, weaves a story that grips your audience, that keeps the audience rapt, and ends in a major ovation and a satisfying feeling of a job well-done.

You lace your presentation with power words to inspire both you and your audience:  confidence . . . capability . . . thought . . . vision . . . future . . . focus . . . competence . . . strong . . . ability . . . know-how . . . victory . . . success.

When we take the stage, we put our minds on what we intend, and we charge forward boldly and confidently, executing our presentation with masterful aplomb and professionalism. With this kind of psychological commitment, we squeeze out the doubts and anxiety, wring them dry from our psychic fabric.

The right kind of preparation allows us to deal capably with the handful of unknowns that might wiggle in to nettle us.

More on Preparation and the Three Ps in The Complete Guide to Business School Presenting.

The Presentation Pause that Refreshes

Presentation Pause
A carefully placed presentation pause can imbue your business presentation with power

Coca-Cola’s 1929 slogan was “The Pause that Refreshes,” and we can incorporate the presentation pause to powerful effect in our business presentations.

Pauses can, indeed, be refreshing, and a judicious pause can refresh your presentation.

In fact, the prudent presentation pause for reflection, for the audience to digest your message, for dramatic effect to emphasize what comes next . . . all add depth and richness to your show and communicate to audience members that they have gathered to hear something special.

So, make friends with silence so that you feel comfortable in its presence.

Power of the Presentation Pause

The correct pauses imbue your talk with incredible power.  With proper timing and coupled with other techniques, the pause can evoke strong emotions in your audience.

A pause can project and communicate as much or more than mere words.  The pause is part of your nonverbal repertoire and a superbly useful tool.

The comfortable pause communicates your competence and confidence.  It telegraphs deep and serious thought.  Pause Power is underutilized today, but has served as arrow-in-quiver of the finest presenters over centuries.

Presentation Master Grenville Kleiser put it this way in 1912:  “Paradoxical tho it may seem, there is an eloquence and a power in silence which every speaker should seek to cultivate.”

When you use the presentation pause judiciously, you emphasize the point that comes immediately after the pause.  You give the audience time to digest what you just said.  And you generate anticipation for what you are about to say.

So save the pause for the moments just prior to each of your main points.

How do you pause? When do you pause?

Silence is Your Friend

A truly effective pause can be coupled with a motionless stance, particularly if you have been pacing or moving about or gesturing vigorously.  Couple the pause with a sudden stop, going motionless.  Look at your audience intently.  Seize their complete attention.

Pause.

You can see that you should not waste your pause on a minor point of your talk.  In point of fact, you should time your pauses to emphasize the single MIP and its handful of supporting points.

Voice coach Patsy Rodenburg says:  “A pause is effective and very powerful if it is active and in the moment with your intentions and head and heart. . . . a pause filled with breath and attention to what you are saying to your audience will give you and your audience a bridge of transitional energy from one idea to another.”

Finally, and surely not least, the pause can rescue you when you begin to spiral out of control or lose your train of thought.  Remember that silence is your friend.

Need a life-preserver?  Need time to regain your composure?  Try this . . .

Pause. Look slightly down.  Scratch your chin.  Furrow your brow.  Take four steps to the right or left.

Voila!

You just bought 7-8 precious seconds to collect your thoughts.

More on Presentation Pause Power in The Complete Guide to Business School Presenting.

Magic Presentation Pills for Great PowerPoint Slides?

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Nothing except your own conscious intervention can rescue your presentation from bad PowerPoint slides

For your presentation, do you ever throw together a half-dozen makeshift Powerpoint slides cut-and-pasted from a written report, with dozens of bullet points peppered throughout?

Guilty as charged?

Most of us are at one point or another.

And the results can be heinous.

Bad PowerPoint Slides Destroy Your Show

The results are slides that confuse the audience rather than reinforce your major points delivered in awful, mind-numbing presentations.

You pay a price for serving up what designer Nancy Duarte calls “bad slides.”

Nancy says in her book Slideology: The Art and Science of Creating Great Presentations:

“Making bad slides is easy, and it will negatively impact your career.  Invest in your slides, but invest in your own visual skills as well.  The alternative is to inadvertently commit career suicide.”

Absent specific instruction, you might believe that it’s acceptable to simply cut and paste graphics from a written report directly onto a slide.

Why not?  Who says this is a bad idea?  After all, the professor wants to see certain material on the screen, doesn’t he?  Well, I’m giving it to him.  ’nuff said.

This is awful for the reason that the PowerPoint slide presentation sometimes doubles for a written document, and this is an incredibly stupid mistake.

One . . . or the Other

Your PowerPoint can serve admirably one or the other purpose . . . but not both.

https://www.ihatepresentations.com/personal-competitive-advantage-2/
2D presenting is for the less adept . . . YOU know better and you craft PowerPoint slides to demonstrate it

The presentation – or show – is an entirely different form of communication than the written document that is meant to be reviewed later.

Never let one serve in place of the other.

Prepare two separate documents if necessary, one to serve as your detailed written document.

The other serves as the basis for your show.

When you commit the error of letting a written document serve as your public presentation, here’s what usually happens:

You project a parade of abominably cluttered PowerPoint slides onto the screen while you talk about them.  Usually prefacing what you say with the words “As you can see . . . .”  [this is called As You Can See Syndrome, or AYCSS]

The results are quite often poor, if not downright ugly and embarassing for all concerned.

It is a roadmap to disaster.

And you forfeit personal competitive advantage in the bargain.

But the insidious part is that no one tells you the results are disastrous.  And they do not tell you what makes your creation an abomination.

So let’s discuss the types of issues you face in assembling your show.

No Magic Pills

Start by recognizing that no slide show can substitute for a lack of ideas, a lack of preparation, and lack of a story to tell.

PowerPoint cannot rescue you with its colors, sound, and animation.  This is akin to Hollywood filmmakers who spend millions of dollars on dazzling special effects and neglect the story.  They bomb miserably.

On the other hand, you can craft a winning film with a superb story and drama, but with minimal special effects: See the classic Henry Fonda film 12 Angry Men.

You cannot craft a winning film with no story or a bad story populated with people you don’t care about.

Forget the notion that PowerPoint slides are somehow the backbone of your show.  They have no special properties.  They can merely enhance your show . . . and they can most assuredly help destroy it.

Presenting coach Aileen Pincus makes this point in her 2008 book Presenting:

“Slides are not a magic pill; they won’t organize a disorganized presentation; they won’t give a point to a presentation that doesn’t really have one; and they never make a convincing presentation on their own.”

So is there a reasonably easy way to get around this busy-slide pathology?

Of course, and this leads us to one solution to the problem of overburdened slides.  Remember three words when you prepare your slides, and you can eliminate 90 percent of your PowerPoint pathologies

Orient . . . Eliminate . . . Emphasize

First, orient your audience to the overall financial context.

If you take information from a balance sheet or want to display company profit growth for a period of years, then display the sheet in its entirety to orient the audience.

Tell the audience they view a balance sheet.

Walk to the screen and point to the information categories.  Say “Here we have this number” . . . “Here we have this category.”

Second, eliminate everything on the screen that you do not talk about.  If you do not refer to it, it should not appear on your slide.  Strip the visual down to the basic numbers and categories you use to make your point.

Third, emphasize the important points by increasing the size, coloring them, or bolding the numbers.

You can illustrate the meaning of the numbers by utilizing a chart or graph.

When you orient, eliminate, and emphasize, you polish your meaning to a high sheen, and you are on your way to an especially powerful presentation.  You dump distractors that leech the strength and from your presentation.

And, consequently, by substraction you infuse your presentation with power and achieve personal competitive advantage.

Want more?  Consult The Complete Guide to Business School Presenting.

Bad Presentation Technique Destroys Your Idea

Bad Presentation Technique Can Destroy a Presentation
Banish Bad Presentation Techniques Once and For All

A debilitating pathology of bad presentation technique afflicts many presenters.

It starts innocently enough . . .

You click the remote and a new slide appears.

You cast a wistful look back at the screen.  You pause.

And then you reach for the easy phrase.

That’s when AYCS Syndrome can strike even the best of us, cutting us down in our presentation prime.

“As you can see.”

AYCS Syndrome

The phrase “As you can see” is so pervasive, so endemic to the modern business presentation that there must be a school somewhere that trains people to utter this reflexive phrase-hiccup.

Is there an AYCSS Academy?  Probably!

The bain of AYCSS is that it is usually accompanied by a vague gesture at a screen upon which is displayed some of the most unreadable nonsense constructed for a slide – usually a financial spreadsheet or array of baffling numbers.  Probably cut-and-pasted from a written report and not adjusted at all for visual presentation.

And the audience most assuredly cannot see. In fact, there might be a law of inverse proportion that governs this syndrome – the less the audience can actually “see,” the more often the audience is told that it can see.

And that’s why we reach for the phrase.

Because we can’t “see,” either.

We look back at an abstruse slide and realize that it 1) makes no sense, 2) never will make any sense, 3) is so complicated that we should have used four slides to make the point or should have deleted it, and 4) has no chance of contributing at all to our show.  At that point, AYCS Syndrome attacks.

Numb and Dumb Your Audience with AYCSS

Finance students seem particularly enamored of AYCSS.

In fact, some rogue finance professors doubtless inculcate this in students.

Financial analysis of the firm is essential, of course.  There are only few occasions when financial data do not make their way into a presentation.

Financial data are where you discover the firm’s profitability, stability, health, and potential.

But the results of your financial analysis invariably constitute the ugliest section of a presentation.

Something about a spreadsheet mesmerizes students and faculty alike.  A spreadsheet splayed across the screen gives the impression of heft and gravitas.  It seems important, substantial.

Everyone nods.

Too often, you display an Excel spreadsheet on the screen that is unedited from your written report.  You cut-and-paste it into your presentation.  You splash the spreadsheet onto the screen, then talk from that spreadsheet without orienting your audience to the slide.

This is the incredibly bad presentation technique displayed by finance students, in particular, that is accompanied by the dreaded words:  “As you can see.”

Satanic Spreadsheets

You, the presenter, stare back at the screen, at the phalanx of numbers.

Perhaps you grip the podium with one hand and you airily wave your other hand at the screen with the words . . . “As you can see—”

And then you call out what seem to be random numbers.  Random?  Yes, to your audience, the numbers seem random because you have not oriented the audience to your material.

You have not provided the context needed for understanding.  No one knows what you’re talking about.  Your classmates watch with glazed eyes.  Perhaps one or two people nod.

Your professor sits sphinx-like.

And no one has a clue.  You get through it, finally, and you’re relieved.  And you hope that you were vague enough that no one can even think about asking a question.

AYCS Syndrome is the tacit agreement between audience and presenter that neither of us really knows or cares what’s on the slide.  And we promise each other that there won’t be any further investigation into whatever this abominable slide holds.

It can’t be good.  Not for the audience, not for presenter.

All of this sounds heinous, I know.  And probably too familiar for comfort.  But you can beat bad presentation techniques with a few simple changes that we’ll discuss in days to come.

Tomorrow, Secret # 5 to Power Presenting

Focus on your Audience

Focus on your audience
Put your focus on the audience during your business presentation

Too often, you find yourself rambling or roaming in a presentation, rather than putting focus on your audience.

This is a symptom of an chaotic presentation, and it can have any of several causes.

Among other things, this results from not establishing a tightly focused subject and not linking it to a tightly focused conception of your audience.

Without tight focus in your subject, you cannot help the audience to visualize your topic or its main points with concrete details.  Without details in your message, you eventually lose the attention of the audience.

So how do you include meaningful details in your presentation, the right details?

The Devil’s in the Details

By reversing the process and visualizing the audience in detail.

This is akin to the branding process in the marketing world.  Your brand must stand for something in the customer’s mind.  And, conversely, you must be able to visualize the customer in your own mind.

If you can’t visualize the kind of person who desperately wants to hear your message, then you haven’t focused your talk enough.  Go back and retool your message – sharpen and hone it.

Think of the various consumers of products and services such as Ben and Jerry’s ice cream, Whole Foods Market, Mercedes Benz, Pabst Blue Ribbon.  Can you actually visualize the customers for these products, picture them in your mind in great detail?

Likewise, can you clearly visualize the consumers for Greenpeace, the National Rifle Association, a Classic 70s Rock radio station?  Sure you can – you immediately imagine the archetype of the customer base for each of these.  These firms put focus on their audiences.

Do you focus on your audience in the same relentless manner?

Now, in the same way, can you visualize the consumers of Chevrolet?  Tide?  Folgers?  United Way?  The American Red Cross?

Of course you can’t, because these brands have lost focus.  The message is too broad.

Put Relentless Focus on Your Audience

The lesson here is to focus your message on a tightly circumscribed audience type.  Who is in your audience, and what do they want from you?

Prepare your talk with your audience at the forefront.  Visualize a specific person in your audience, and write to that person.  Make that person the hero.  Talk directly to that person.

The upshot is a tightly focused message.  A message with key details that interest an audience that you have correctly analyzed and visualized.  You speak directly to audience needs in a way that they clearly understand and that motivates them.

Craft your message in this way, focus on your audience, and you’ll be on-target every time.

For more on putting focus on your audience, consult The Complete Guide to Business School Presenting.

Secret # 3 – Your Powerful Gestures

Image result for gesture
Powerful Gesture can lead to personal competitive advantage

What’s a powerful gesture, and why do we worry about it at all?

It’s nothing more than an add-on, right?

Something perhaps nice to have, but unessential to the point of our presentation.

The fact is that you cannot separate sincerity from your appearance.

You can’t disaggregate movement from your inflection, from your volume, from your nuance.

And you cannot separate your words from gesture.

So let’s add the power of gesture to our words to achieve superior messaging.

What’s a Gesture?

A wave of the hand.

A snap of the finger.

A stride across the stage with arms outstretched to either side.

A scratch of the chin.

Crossed arms.

An accusatory finger.

A balled fist at the proper moment.

These are all gestures that can either enhance or destroy your presentation.  Yes, destroy.

Professional presentation coaches understand that most of the information transmitted in a show is visual. This is a result of the presence of the speaker.

An audio recording of a talk is not nearly as powerful as an actual live presentation.

personal competitive advantage
Personal competitive advantage through wielding powerful gestures

Executive coach Lynda Paulson is spot-on when she notes the power of gestures to persuade an audience . . . or to alienate an audience, because “at least 85 percent of what we communicate in speaking is non-verbal.  It’s what people see in our eyes, in our movements and in our actions.”

Gestures provide energy, and accent.

They add power, emphasis, and meaning to our words.

Throughout the history of public speaking, the finest communicators have known the importance of the proper gesture at the proper time.  Entire books, in fact, have been written about gesture and the power it can bestow, but most of this knowledge resides in the recesses of libraries waiting to be rediscovered. See, for example, Edward Amherst Ott’s classic 1902 book How to Gesture.

Gesture is too important to leave to chance.  Certainly too important to dismiss with the airy “move around when you talk.”

Let’s understand exactly what it means.

In 1928, Joseph Mosher defined gesture in a way that guides us even today:  “Gesture may be broadly defined as visible expression, that is, any posture or movement of the head, face, body, limbs or hands, which aids the speaker in conveying his message by appealing to the eye.”

Gesture in your presentation should be natural.

Powerful gesture It should flow from the meaning of your words and the meaning you wish to convey with your words.  We never gesture without reason or a point to make.  Typically, the emotion and energy in a talk leads us to gesture. Without emotion, gesture is mechanical.

It is false.

It feels and looks artificial.

Communicating Without Words

Gesture is part of our repertoire of non-verbal communication.

You have many arrows in the quiver of gesture from which to choose, and they can imbue your presentation with power. And on rare occasion, can imbue your presentation with majesty of epic proportions. Yes, I said “majesty of epic proportions.”

personal competitive advantage
Clasped hands signal subtly . . . they can convey especially powerful meaning to the audience

For if you do not begin to think in grand, expansive terms about yourself and your career, you will remain mired in the mud.

Stuck at the bottom.

Proper gesture increases your talk’s power and lends emphasis to your words.

In fact, gesture is essential to take your presentation to a superior level, a level far above the mundane.

You limit yourself if you do not gesture effectively as you present.

As with every craft, there is a correct way to gesture . . . and a wrong way.  Without a clear notion of how gesture can enhance our presentations, we are left with aimless ejaculations that can distract and leech away the power of our message and the audience’s confidence in our competence.

Accordingly, here are a few of the more common examples of bad gesturing involving just your fingers.  These are so common that I cannot but believe that someone, somewhere is training folks in these oddities, and it’s the equivalent of self-sabotage.

Control Those Fingers!

Under no circumstances engage in “finger play.”

This is a habit many people develop unconsciously as they try to discover what to do with their hands.  You know you should do something with your appendages, but no one has told you what.

So you develop these unconscious motions.  Many different activities come under the heading of “finger play.”

Tugging at your fingers. I suspect that we all carry a “finger-tugging” gene embedded deep in our DNA that is suppressed only with difficulty.

Bending your fingers back in odd manner. This is a ubiquitous movement, universally practiced. It consists of grasping the fingers and bending them back, as if counting something, and then holding them there for a spell. It’s almost a finger-tug, but more pronounced.

Waving your hands around with floppy wrist movement. This is not only distracting, but the wobbly wrist action creates a perception of weakness and uncertainty.

Simply by eliminating these commonplace pathologies from your own presenting, you strengthen by subtraction.

The Powerful Gesture

Why would you want to “gesture?”

Aren’t your words enough?

You add gestures to add force to your points.  To demonstrate honesty, decisiveness, humility, boldness, even fear.  A motion toward the door, a shrug, a lifted eyebrow – what words can equal these gestures?

While its range is limited, gesture can carry powerful meaning.

It should carry powerful meaning; this form of nonverbal language predates spoken language.  Said James Winans in 1915:

Gesture, within its limitations, is an unmistakable language, and is understood by men of all races and tongues. Gesture is our most instinctive language; at least it goes back to the beginning of all communication when the race, still lacking articulate speech, could express only through the tones of inarticulate sounds and through movements.

Imagine the powerful communication you attain when, at the proper moment, your voice, your gestures, your movement, and your expressions combine.

You attain a powerful communication moment when your voice, your gestures, your movement, and your expressions combine and align with the message and your visual aids to wash over your audience, suffusing them with emotion and energy.  All of this combines for especially powerful personal competitive advantage.

Be spare with your gestures and be direct.  Make them count.

Look for more detailed analysis on the gestures available to you in this space in coming weeks so that you can add personal competitive advantage to your presentation now.

How to Conclude a Presentation

How to conclude a presentation with Power and Grace
These Magic Words can conclude a presentation that spirals down out of control at the end

Let’s toss out a life preserver on how to conclude a presentation, because everyone needs a life-preserver at some point in his speaking career.

I’ve tossed this rescue device out many times to students in trouble during a business presentation.

At times, even the finest presenters get themselves in trouble, and having this rescue device near to hand can salvage a speech that is careening off-course, that is flirting with disaster.

Your Life Preserver to Conclude a Presentation

Occasionally we must be reminded of this quite simple device that can serve us well near the end of our talk.

When your talk is winding down and you feel yourself suddenly spent . . .

When you begin to spiral out of control and cannot remember your train of thought . . .

When your pulse quickens and your mind goes blank . . .

Grasp for two words.

Your life-preserver.

“In conclusion . . .”

That’s it.  Just two words.

Conclude a Presentation with Pith and Power

These two words have rescued thousands of presenters before you, and they’ll rescue you as well.

These two words work a magic on your psyche that is almost inexplicable in terms that a logical, reasonable person would believe.  As soon as you speak them, the path to the end of your talk becomes clear.

Speak them, and suddenly you know what to say and do.

Here is what you do.  Confidently tack on another phrase . . .

“In conclusion, we can see that . . .”

“In conclusion, our recommendation makes sense for reasons just given . . .”

“In conclusion, this means that . . .”

See how it works?  You see how incredibly easy it is to get out of the sticky wicket of a talk spiraling down out of control?

“In conclusion” leads you out of the wilderness and back onto your prepared path.  It leads you to restate your thesis in concise manner and then . . .

. . . stop!

You’re done.

But you’re not done building your Personal Competitive Advantage by improving your business presentation skills . . . consult The Complete Guide to Business School Presenting for more on how to conclude a presentation.

Secret # 1 — Presentation Stance

personal competitive advantage
A powerful presentation stance can invest you with personal competitive advantage

You want to project strength, competence, and confidence throughout your presentation, and the basic way to achieve this is through an especially powerful presentation stance.

This means that you engage a number of techniques, all working simultaneously and in harmony.

Those techniques comprise our backpack full of Seven Secrets.

Your first technique – or secret – is fundamental to projecting the image of strength, competence, and confidence.

This first technique is assumption of the proper presentation stance.

Strike an Especially Powerful Stance

Like all of our techniques, it leads inexorably to the acquisition of personal competitive advantage.

Let me preface by assuring you that I do not expect you to stay rooted in one spot throughout your talk.  But the risk of sounding clichéd, let us state forthrightly that it is impossible to build any lasting structure on a soft foundation.

Personal Competitive Advantage
Powerful Poses are associated quite naturally with powerful people. Why not you? Why not now?

This foundation grows out of the notion of what we can call “power posing.”

Let’s build your foundation now and learn more about the principle of power posing.

How do you stand when you converse in a group at a party or a reception?

What is your “bearing?”  How do you stand before a crowd when you speak

Have you ever consciously thought about it?

How you stand, how you carry yourself, communicates to others.

It transmits a great deal about us with respect to our inner thoughts, self-image, and self-awareness.

Whether we like this is not the point.

The point is that we are constantly signaling others nonverbally.

You send a message – you send a message to those around you, and those around us take their cues based on universal perception of the messages received.

What is Your Message?

What is true in small groups is also true as you lecture or present in front of groups of four or 400.   Whether you actually speak or not, your body language is always transmitting.

Always.

If so, just what is the message you unconsciously send people?

Have you even thought about it?  Have you thought about the silent and constant messages your posture radiates?

personal competitive advantage
Seize control of your presentation destiny right now

Seize control of your communication this instant.

You have no reason not to.

And there are many quite good reasons why you should.

Recognize that much of the audience impression of you is forming as you approach the lectern.

They form this impression immediately, before you shuffle your papers or clear your throat or squint into the bright lights.

They form their impression from your walk, from your posture, from your clothing, from your grooming, from the slightest inflections of your face, and from your eye movement.

This has always been true; speaking Master Grenville Kleiser said in 1912 that, “The body, the hand, the face, the eye, the mouth, all should respond to the speaker’s inner thought and feeling.”

Defeat?  Ennui?

Do you stand with shoulders rounded in a defeatist posture?

Do you transmit defeat, boredom, ennui?

Do you shift from side-to-side or do you unconsciously sway back-and-forth?

Do you cross and uncross your legs without knowing, balancing precariously upon one foot, your free leg wrapped in front of the other, projecting an odd, wobbly, and about-to-tumble-down image?

Your posture affects those who watch you and it affects you as well.  Those effects can be positive or negative.

personal competitive advantage
A powerful stance can make or break you on the stage

Posture, of course, is part of nonverbal communication, and it serves this role well.

The audience takes silent cues from you, and your posture is one of those subtle cues that affect an audience’s mood and receptivity.

But posture and bearing are not simply superficial nonverbal communication to your audience.

There is another effect, and it can be insidious and can undermine your goals . . . or it can be an incredibly powerful ally to your mission.

It is this:  Your body language transmits your depression, guilty, fear, lack of confidence to the audience.  It also enhances and reinforces those feelings within you.  Most often, if we fear the act of public speaking, the internal flow of energy from our emotional state to our physical state is negative.

Negative energy courses freely into our limbs and infuses us with stiffness, dread, immobility and a destructive self-consciousness.  We shift involuntarily into damage-limitation mode.

It cripples us.

Your emotions affect your body language.  They influence the way you stand, the way you appear to your audience.  They influence what you say and how you say it.

Reverse the Process

But . . .

You can reverse the process.

You can use your gestures, movement, posture, and expression to influence your emotions.

Indeed, you can turn it around quite handily and seize control of the dynamic.  Instead of your body language and posture reflecting your emotions, reverse the flow.

Let your emotions reflect your body language and your posture.  Consciously strike a bearing that reflects the confident and powerful speaker you want to be.

Skeptical?

A venerable psychological theory contends this very thing, that our emotions evolve from our physiology.  It’s called James-Lange Theory, developed by William James and the Danish physiologist Carl G. Lange.

Speaking Master James Albert Winans noted the phenomenon in 1915:

Count ten before venting your anger, and its occasion seems ridiculous.  Whistling to keep up courage is no mere figure of speech. On the other hand, sit all day in a moping posture, sigh, and reply to everything with a dismal voice, and your melancholy lingers. . . .  [I]f we wish to conquer undesirable emotional tendencies in ourselves, we must assiduously, and in the first instance cold-bloodedly, go through the outward movements of those contrary dispositions which we prefer to cultivate.

Much more recently, a Harvard study substantiated James-Lange Theory and found that power posing substantially increases confidence in people who assume them while interacting with others.

In short, the way you stand or sit either increases or decreases your confidence.

The study’s conclusion is unambiguous.  It speaks directly to us.

Power Posing!

Harvard researchers Dana R. Carney, Amy J.C. Cuddy and Andy J. Yap say in the September 2010 issue of Psychological Science that:

[P]osing in high-power displays (as opposed to low-power displays) causes physiological, psychological, and behavioral changes consistent with the literature on the effects of power on power holders — elevation of the dominance hormone testosterone, reduction of the stress hormone cortisol, and increases in behaviorally demonstrated risk tolerance and feelings of power.

In other words, stand powerfully and you increase your power and presence.  You actually feel more powerful.  This finding holds tremendous significance for you if you want to imbue your presentations with power.

In our 21st Century vernacular, this means you should stand the way you want to feel.

Assume the posture of confidence.

Consciously affect a positive, confident bearing.  Square your shoulders.  Affix a determined look on your face.  Speak loudly and distinctly.

In short, let your actions influence your emotions.

Seize control of the emotional energy flow and make it work for you.

So what is a confident posture?  Let’s begin with a firm foundation.

This is Your Foundation

For any structure to endure, we must build on strength.

And I mean this both in the metaphorical and in the literal sense with regard to business presentations.

You must not only project strength and stability, you must feel strength and stability.  The two are inseparable, and a moment’s thought reveals to you why.

Think first of the confident man.

To appear unstable and fearful before an audience, a confident person must take a conscious effort to strike such a pose.

Likewise, it would take a conscious effort for a person, who has planted himself firmly in the prescribed confident posture, to feel nervous.  To feel uncertain, or unsure.

That is, if he affected the confident pose and maintained it relentlessly against all of the body’s involuntary urges to crumple and shift, to equivocate and sway.

Think as well of the confident woman.

How does the confident woman’s demeanor different from that of the confident man?

Virtually not at all.

The point and the goal is to establish a foundation that exudes strength, competence, and confidence.  And through these, you obtain personal competitive advantage to last a lifetime.

Essential to this goal is that you know the difference between open body language and closed body language.  It’s the difference between power posing and powerless posing.

This strong personal foundation is your ready position, your standard posture for your presentation.

It serves as the foundation for everything else to follow.

For elaboration on Stance and the other six secrets of business presenting, consult The Complete Guide to Business Presenting.

7 Secrets of Power Presenting

7 Secrets.

Could there be anything more tantalizing?

Everyone loves secrets. Dark secrets. Sweet secrets. Secrets to tickle the fancy. Secrets to gain the upper hand.

And not just one . . . but seven of them!

I offer you – beginning here and now – 7 Secrets of Power Presenting.

Seven consecutive days of Secrets to gain the upper hand in business presenting.

These 7 Secrets promise to launch you on your way to personal competitive advantage in an ever more challenging job market. Incredibly powerful techniques and secrets are coming to you over the next week, one-per-day, right here in your Power Presentations Blog.

These secrets have been hidden from you. They certainly don’t appear in your business communication textbooks. Face it . . . has anything good ever come out of a business communication textbook? So where do these secrets come from?

They reside in the collective wisdom of more than 2,500 years of history. This is the link that you share with every great speaker that history has seen fit to remember – you share their humanity. And this is why their secrets speak to us across the mists of time.

Cicero in 50 BC?

You in 2011 AD?

More than two millennia separate you from the Roman Republic’s greatest orator, so what could you possibly have in common with a man half-a-world away and 2,000 years ago?

Here’s the link

Perhaps Cicero spoke to the Roman Senate during the last days of the Roman Republic, while you now speak to your Business Policies class with PowerPoint on the screen behind you . . . but you both share a core necessity.

You share the necessity to convince your audience by using a handful of reliable tools that have not changed in two millennia. For your purposes, the greatest orators in history are still alive with respect to their techniques, their tools, their words, and their abilities to sway audiences.

Demosthenes

Cicero

Quintilian

Patrick Henry

Frederick Douglass

William Jennings Bryan

Daniel Webster

Abraham Lincoln

What could these long-gone people possibly say to you to help you become a superior presenter here in the 21st Century?

All of these orators and many more utilized the highly refined and powerful secrets of elocution, declamation, debate, and oratory to command the stage and to sway audiences. They were the superior presenters of their day. The techniques and tools comprise the 7 Secrets of Power Presenting.

The best speakers of the past 50 years use and have used these Secrets – Bill Clinton, Ronald Reagan, Oprah Winfrey, Barack Obama, Steve Jobs, John F. Kennedy, Malcolm X, Martin Luther King. They don’t announce that they’re using secret techniques and tricks of the trade, of course. They wouldn’t be secrets any more. So they let you believe that they were gifted with special talents. Not a chance. Techniques, practice, personal branding . . . and 7 Secrets.

You begin to learn these Seven Secrets over the next seven days. They are the secrets utilized by every great orator until the age of television, radio, and the computer rendered them lost to the vast majority of us. They faded from use, supplanted by technology in the mistaken belief that technology had rendered you, the presenter, superfluous. And so presenting as a skill has withered. Until now.

These secrets do not appear in today’s textbooks, and they appear only in partial form in many trade books. The secrets remain lost to the majority. Many students don’t even know about them. They think great presenting is alchemy, magic, or a product of superior talent. Many don’t reach the point at which you read these words right now. Many who read these words this second sneer at them with a world-weary sigh.

But a tiny minority reads on.

A tiny minority will join me tomorrow, and the next day, and the next . . .  And that select few will begin to acquire the power, dexterity, energy, and charisma to grow into a bold presenter – at home on the stage, at ease with yourself, and facile with the material. You will become a fabulous business presenter.

Each day, the door opens on a new Secret, and you are presented with a challenge.

Master these Seven Secrets, which form the Seven Pillars of your personal speaking platform, and you will soar higher in the business world than you possibly could have imagined. And your career will soar farther and faster than you ever thought possible.

I hope that you are in that tiny minority that continues to read.

Let’s meet here tomorrow for Secret #1.

How to Build a Business Presentation

How to Build a Business Presentation
Build a Business Presentation that Exudes Power

Build a Business Presentation with this simple structure:  Beginning . . . Middle . . . End.

Every presentation – every story – has this framework.

Let me rephrase.

Your presentation ought to have this framework, or you’re already in deep trouble.

You should build a business presentation, whether individual or group, according to this structure.

Beginning . . . Middle . . . End

If you’re engaged in a group presentation, each segment of the show has this structure as well. Your segment has this structure.

In fact, every member of a team has this same task – to deliver a portion of the presentation with a beginning, middle, and an end.

In other words, when you are the member of a 5-person team and you are presenting for, say, four minutes, during that four-minute span, you tell your story that has a beginning, middle, and an end.

In the diagram below, each of the boxes represents a speaker on a five-person team delivering a group presentation.  The first speaker delivers the beginning.  The second, third, and fourth speakers deliver the middle.  The final speaker delivers the conclusion or the “end.”

Note that each speaker uses the same beginning-middle-end format in delivering his portion of the show.

How to Build a Business Presentation
Build a Business Presentation that Convinces

This framework is not the only way you can build your presentation.

You can be innovative.  You can be daring, fresh, and new.

You can also fail miserably if you plunge into uncharted “innovative” territory just for a false sense of “variety” or “fresh ideas” or self-indulgence.

Sparkle and pop spring from the specifics of your message and from your keen, talented, and well-practiced delivery.

Sparkle and pop do not spring from experimental structures and strange methods that swim against the tide of 2,500 years of experience that validate what works . . . and what fails.

Build a Business Presentation to Stand the Fire

Beginning-middle-end is the most reliable and proven form, tested in the fires of history and victorious against all comers.

I suggest you use it to build your presentation in the initial stages.

You may find that as you progress in your group discussions, you want to build a business presentation structure to better suit your material.

Please do so.  But do so with careful thought and good reason.

And always with the audience in mind and the task of communicating your main points concisely, cogently . . . and with über focus.

One way to think of your part of the presentation is material sandwiched between two bookends.  You should Bookend your show.  This means to make your major point at the beginning and then to repeat that major point at the end.

Hence, the term “Bookends.”  And in-between, you explain what your bookends are about.

Build a business presentation within this structure and you’re on your way to a winning presentation.

To learn more on how to build a business presentation that has power and impact, consult The Complete Guide to Business School Presenting.

Zombies of Bad Presentation Tips

Business School Presenting, the source of personal competitive advantage
Bad Presentation Tips Zombies Never Die

Over the years, I’ve learned that the zombies of bad presentation tips never die.

We can’t eradicate bad presentation tips completely, because these zombies are impervious to every remedy known to 21st century civilization.

When Armageddon finally comes, cockroaches and bad tips zombies will be the only survivors.

But let’s give it a shot anyway.

Bad Presentation Tips

The process of becoming a great presenter is not so much prompting students to do something the right way.

It’s getting you – yes, you – to stop doing things the wrong way.

And this is much tougher than you might expect, given that 1) people generally dislike the idea of change, and 2) I have discovered that most folks tend to think that the presentation is something that exists outside of themselves . . . in a PowerPoint software package, or in notecards, or in a book.

The notion that the presenter actually has to change is not welcome news.

Accordingly, I instruct students to stop what they’re doing now as a result of bad habits and bad advice.

Just stop.

And I do not entertain or engage in lengthy discussions of various opinions of what constitutes good presenting or how people want leeway granted for their own tics or habits.  All it takes is one film session to disabuse people of the notion that a bad habit is somehow acceptable.

Once they stop engaging in bad habits and misconceptions about presenting, they become de facto reasonably competent presenters.

That’s right.  Just stop the bad habits, and what remains can be downright decent.

But Bad Habits Die Hard

Bad habits can be perpetuated by exuberantly following bad presentation tips.

The problem is recognizing what constitutes bad advice.  This isn’t easy, because much bad advice paradoxically masquerades as good advice, and lots of these bad advice zombies stalk the land.

Here are some of the most common examples of awful, vague, or incomplete presentation advice you invariably hear during your business school career from the most well-meaning of folks.

 ZOMBIE #1     “Don’t Put your hand in your pocket . . . it looks ‘unprofessional.’”

This is absurd and carries the stink of oral tradition about it.  From presidents to preachers, the hand in the pocket – if done properly – conveys assurance and confidence.

For many speakers, it also removes one hand from the equation as an unnecessary distraction.  Put that left hand in the pocket and you keep it out of trouble.

No more strange finger-play.  No more tugging at your fingers.  No more twisting and hand-wringing.  It leaves your right hand free to gesture, and those gestures themselves appear more decisive.

ZOMBIE #2     “Make eye contact.”

This advice is insidious in that it actually carries a large kernel of truth.  It sounds reasonable.  But it doesn’t tell you how to do it.

And, yes, there is such a thing as bad eye contact.

Too long, and you come across as creepy.  Too short, and you come across as untrustworthy.

Make eye contact with people in your audience long enough to ascertain eye color, then move on.

ZOMBIE #3     “Move around when you talk”

This gem was given to me by a student, passed on from one of his other professors.  This advice suggests that you wander aimlessly about the stage in hopes that it will improve your presentation in some unspecified way.

Or it might mean to roll your shoulders as you step side-to-side.

It actually can mean most anything, and as such, it is terrible advice.

This bad presentation tip is worse than no advice at all.  See my previous posts on movement for ideas on how to incorporate movement into your talk . . . and how to incorporate pauses for effect.

ZOMBIE #4     “Just the facts.”

Really?  Which facts are those?

What does it mean, “Just the facts?”

Folks believe that this phrase makes them appear no-nonsense and hard-core.  But a more pompous and simultaneously meaningless phrase has yet to be devised.  Again, it means nothing and is arrogance masquerading as directness.

“Facts” must be selected in some way, and context must be provided to give them meaning.

“Facts” must be analyzed to produce alternatives and to render a conclusion.  This is a euphemism for “I don’t like what you’re saying . . . tell me what I want to hear.”

ZOMBIE #5     “The numbers tell the story.”

This is a favorite of finance folks, who seem to believe that the ironclad rules of presentations do not apply to them. “ We’re special,” finance majors like to say.  “We don’t deal with all of that soft storytelling; we deal in hard numbers.”

There is so much wrong with this, it is difficult to locate a reasonable starting-point.

Not only do numbers, alone, tell no story at all . . . if the numbers were conceivably capable of telling a story, it would be a woefully incomplete story, providing a distorted picture of reality.  Numbers provide just one piece of the analytical puzzle, important to be sure, but not sufficient by themselves.

Moreover, the business presenter who elects to serve the god of numbers sacrifices the power and persuasiveness that go with a host of other presenting techniques.  Underlying this myth is the notion that you “can’t argue with numbers.”

You certainly can argue with numbers, and you can bring in a host of analysis that changes completely what those numbers actually mean.

ZOMBIE #6    “You have too many slides.”

How do you know I have “too many” slides?

Say what?  You counted them?

I assure you that you don’t know.  You can conclude nothing about my presentation by looking only at the number of slides in it.

You will hear this chestnut from folks who believe that the length of a presentation dictates the number of slides you use.

Business School Presenting, the source of personal competitive advantage
You can defeat the bad Tips zombies by incorporating especially powerful presentation techniques into your business presentations

Absurd on its face, people who use this believe that every slide will be shown a fixed amount of time.

They likely do some sort of calculation in their heads, dividing the time available by the number of slides to yield a number they believe indicates there are “too many” slides.

This is because they usually deal with folks unschooled in Business School Presentations methods.

If you follow the presentation principles laid down here in Business School Presentations, you learn the glorious method of crafting frugal slides that pulse with power, surge with energy . . . slides that people remember, because they are smartly crafted and snap crisply, and they carry your audience along for an exciting and joyous ride.

And no one can tell anything about this by the number of slides in your presentation.

Bad Advice Zombies – these are just some that will come after you.

It’s probably not a good idea to argue with folks who give this sort of advice.  What’s the use?  Just ignore it and replace it in your own work with enduring and especially powerful presenting principles.

You can’t eliminate the zombies, but you can outrun them and outfox them.

And continue your upward trajectory toward acquiring especially powerful personal competitive advantage.

If you are interested in acquiring proper and powerful presentation skills,  I suggest you consult The Complete Guide to Business School Presenting.

Bad Business Presentations

Are Bad Presentations necessary?
Add spice to break the Law of Bad Business Presentations

Is there some law, somewhere, that dictates that business presentations must be bad?

Is there a Law of Bad?

Given the number of long, dull, pedantic, repetitious, boring, confusing – bad – presentations I see both inside and outside of the business school, I suspect there must be.

This dullness seeps into the consciousness.  It numbs us, and begins to legitimize itself.

Bad business presentations can be a career-killer.  Of course, no one will tell you this.

A conspiracy of silence surrounds bad business presentations and the people who give. them.

And yet, they are everywhere.

Bad Business Presentations are Everywhere

Bad Business Presentations are everywhere . . . and because they are everywhere, we think that bad business presentations must be legitimate.

They must be the norm.  They must be bad, because that’s just the way it is.  But this is myth.

And this myth perpetuates itself, like some kind of awful oral tradition.

You see a bad business presentation that some people praise as good.  It looks like this . . .

Some Vice President from a visiting company stands in front of you hiding behind a lectern.  He reads from slides with  dozens of bullet points taken from a written paper and pasted onto PowerPoint slides.  He alternates looking at a computer screen and turning to look at a projection screen behind him.  He rarely looks at you.

A Wasteland On the Screen

Unreadable spreadsheets appear on the screen.  Legions of tiny numbers march in cadence.  The presenter reads slide-after-slide verbatim, his head turned away from you.  You realize, finally, that he is reading the slides together with everyone in the audience.

It’s boring.

It’s unintelligible.

The slides are unreadable or irrelevant.

It’s a bad presentation, and you can’t remember a damn thing except the three texts you received during the presentation as you checked your iPhone between yawns.  You could legitimately ask yourself, “Is this all there is?”

If bad business presentations are the norm, you scratch your chin and perhaps you think “That’s not hard at all.”  I can be as bad as the next person.

Just Cobble Together a Bad Business Presentation

Cobble something like that together, and you think you have a business presentation.  And why wouldn’t you think that?

It seems to have all the elements:  A speaker-reader of slides (you), a PowerPoint display on the screen with writing on it, some numbers, and a five-minute time slot to fill with talk.

Bad Business Presentations are the career kiss of death
Stop giving bad business presentations!

But what you actually have is something awful – just awful.

You don’t know what you want to accomplish . . . or why.

You have no idea what you should say . . . or why.

And you don’t view yourself as benefitting from the process in any way.  Instead, you see it as something painful.  Because it is painful.  It’s painful and awful.

Let’s repeat, so there’s no misunderstanding . . .  just awful.

It’s a bad business presentation that is painful and awful because of the way it’s been explained to you.

Because the explanations are incomplete.  Because you never get the whole story.

Teaching you how to deliver a cogent, competent, powerful business presentation is always someone else’s job.

This can be a problem.  A problem because your career often hinges on how well you can present.  And if you present badly, you needlessly handicap yourself.

I Feel Your Pain

Sure, there are “presentation”courses.  But it seems that the good folks who actually provide you some sort of presenting instruction in school are often disconnected from your business courses.

They teach you “How to give a speech” or “How to introduce yourself.”  But you don’t have the opportunity to engage in a complex group business presentation.

Oftentimes, these folks aren’t even in the business school.  They can’t show you how to incorporate business content into your presentations – things like the SWOT, value chain analysis, financial analysis, PEST, Five Forces, and such like.

And on occasion, professors in your business courses demonstrate the same malaise that plagues business at-large.

For most of your professors, presenting is secondary.  This makes sense, as each faculty has a specialty or functional discipline he or she is charged with teaching.  Business “Presenting” is no one’s functional discipline, and so it goes unaddressed, orphaned to expediency and neglect.

It is the same in the corporate world.  Your presenting woes are the same woes that scourge the American business landscape.

Boring, dull, numbing . . . all of this is equated wrongly with “serious.”  What what we get is the bad business presentation as the standard.

The Malaise in Corporate America

I attended a business conference on the west coast not long ago.  I had the occasion to dip my toes into some of the worst speaking I have ever heard coupled with use of incredibly bad visuals.  Primarily PowerPoint visuals.

Monotone voices.

Busy slides with tiny letters.

Listeners shifting in their seats.

Motionless speakers planted behind a lectern.

Aimless and endless talking with seemingly no point.

No preparation and no practice attended these presentations.

Papers shuffling in the audience, because handouts were given prior to the talk.

This is more common than you might imagine.  Communications consultant Andy Goodman conducted major research on the issue in 2005, surveying more than 2,500 public interest professionals and asking them to evaluate their presentation viewing experiences.

The average grade public interest professionals gave to the presentations they attended was C-.  The average grade given to the visuals that respondents observed in presentations they attended was also C-.  When asked to recall presentations they had seen over the last few months, survey respondents said they were more than likely to see a bad business presentation as to see an excellent one.

This is the current state of presentations in corporate America and in business schools.  Is it uniformly bleak? No, of course not.

Glimmers of Hope . . . Gigantic Opportunity

Generalizations are just that – general in nature.

I have seen a sufficient number of fine presentations to understand that, somewhere, superb instruction holds sway.  Or, at the very least, young people whose early development has trained them for the stage have found their way to the business platform.  Good for them.  But for the most part, it is as I have described here.

And this presents you with magnificent opportunity.

Now that you understand the situation and why it exists, it’s time for you to join the ranks of superior presenters.  Becoming a superior presenter means gaining incredible personal competitive advantage that is difficult to imitate.  By investing your presentations with passion, emotion, and enthusiasm, you deliver especially powerful shows with persuasive power.  Presentations that are anything but dull.  So . . .

It’s time for your debut.

Time to break the Law of Bad Business Presentations.

Interested in more on fixing bad business presentations?  Consult The Complete Guide to Business School Presenting.

Get Rid of Presentation Stage Fright

presentation stage fright
The audience won’t bite . . . in fact, 99 percent want you and your business presentation to succeed

After reading about the symptoms and hearing so much about handwringing over presentation stage fright, if you weren’t fearful of business speaking before, you certainly are now.

When we speak of presentation stage fright, we are really talking about the battle within ourselves as we prepare to deliver our presentation.

It’s self-confidence versus self-doubt.

Confidence is one of those elusive qualities.

It’s almost paradoxical.  When we have it, it’s invisible.  When we don’t have it, it’s all too apparent to us.

Confidence in public speaking is hard to come by.

Or so we think.  Let’s back into this thing called confidence.

Take the Trip Test

Have you ever stumbled on the sidewalk, your toe catching an impossibly small defect in the concrete, enough to trip you up?  You stumble and stagger a bit. And then . . .

. . . and then do you glance quickly around to see who might be looking?  Do you feel shame of some sort?  If not shame, then . . . something that gives you to mildly fear the judgment of others?  Even strangers.

Or do you stride purposely forward, oblivious to others’ reactions, because they truly don’t matter to you?

Recognize this “trip test” as a measure of your self-confidence, your conception of yourself.

Recognize that you don’t need the validation of others in what you do.

This doesn’t mean to act in ways immature and self-indulgent.  It means charting your own course with your internal moral and professional compass and having the strength of mind and purpose not to yield to kibitzers, naysayers, and kneejerk critics.

Now, bring that strength of mind and purpose to the realm of business presentations.

Presentation Stage Fright Begone!

For many, the audience is your bogeyman.  For some reason you fear your audience.  But understand that they are not gathered there to harm you . . . they are gathered to hear what you have to say.

And 99.9 percent of them mean you well.

They want you to succeed, so that they can benefit in some way.

Yes, even your fellow students want you to succeed.  They want to be entertained.  Please entertain us, they think.

They are open to whatever new insight you can provide.  And they know, for a fact, that they will be in your same place many times during their careers.  They are fellow-travelers in the business presentation journey.

And so confidence is yours for the taking.

Seize Confidence for Yourself

Confidence is not a thing.

It cannot be grasped or packaged or bought.  It’s a state of mind, isn’t it?  It’s a feeling.  When we get right down to it, it really is just the mental context within which we perform.

What does it really mean to be confident?  Can you answer that direct question?  Think about it a moment.

See?  We can’t even think of confidence outside of doing something, of performing an action.  Our confidence – or lack of confidence – provides us the context of our activities.Presentation Stage Fright

Is it certitude?

Is it knowledge?

Is it bravery?

Is it surety?

Think of the times when you are confident.  You might be confident at playing a certain sport or playing a musical instrument.  It could be an activity.

Why are you confident?

Confidence is largely the absence of uncertainty.  For it’s uncertainty that makes us fearful.  That, and the dread of some consequence – embarrassment or ridicule.

It should be recognized that many people do fear speaking before an audience.  It is so universal and it is so pervasive that we must come to grips with it.

This presentation stage fright has made its way down through the ages.  It has paralyzed thousands of speakers and presenters who have come before you.  And generations of speakers have tackled this fear.

George Rowland Collins is an old master who recognized the phenomenon in 1923 and its awful effect on the would-be presenter . . .

The very first problem that faces the average man in speech-making is the problem of nervousness.  To stand up before an audience without a scrap of paper or a note of any kind, to feel the eyes of dozens and even hundreds of people upon you, to sense the awful silence that awaits your own words, to know that you must depend upon yourself and yourself alone to hold the audience’s attention is as trying a task as it is possible to undertake.  Most men find the task too great and shun it religiously.  Those who do attempt it, voluntarily, or involuntarily, testify to the severity of the physical and mental suffering it involves.

The solution to presentation stage fright?  How have centuries of speakers successfully tackled this bete noire?

Reduce your uncertainty.

Reduce your uncertainty by applying the Three Ps:  Principles, Preparation, Practice.  Through these, you achieve a wealth of self-confidence, and we’ll talk about the Three Ps in days and weeks to come.

They are so utterly essential to Power Presenting that they bear repetition and constant reinforcement.  They are the cornerstone upon which you build your style, your confidence, your performance pizzazz.

Principles, Preparation, Practice

The 7 principles of presenting offered here at Business School Presenting™ – the “secrets” of the masters – are grouped under Stance, Voice, Gesture, Movement, Expression, Appearance and Passion. Each of these deserves its own chapter and, indeed, has its own chapter in my book The Official College Guide to Business School Presenting.

Prepare your talk, then practice your talk at least 4 times, exactly as you will deliver it – without stopping.

When you apply the Three Ps, you reduce uncertainty.  You are possess the facts.  You are prepared.  You know what to expect because you have been there before, and because you practice.  You rehearse.

There is, of course, an element of uncertainty.  There is uncertainty because you cannot control everything or everybody, and this causes a tinge of anxiety, but that’s fuel for your creative engine.

By controlling the 90 percent that you can, you are more than ready to handle the 10 percent of uncertainty that awaits you.

So the key for you is to control what you can and to dismiss your fear of the rest.  Recognize that this fear is what makes you human, and it is this humanity that gives us commonality with all the public speakers and presenters who have come before us.

And it is their advice that we heed to our improvement.

For instance, master J. Berg Esenwein from 109 years ago:

Even when you are quaking in your boots with the ague of fear, and your teeth fain would beat “retreat,” you must assume a boldness you do not feel.  For doing this there is nothing like deep stately breathing, a firm look at the dreaded audience . . . .  But do not fear them.  They want you to succeed, and always honor an exhibition of pluck.  They are fair and know you are only one man against a thousand.  . . .  Look at your audience squarely, earnestly, expressively.

And banish stage fright forever.

Interested in more on how to eliminate presentation stage fright? Click here.

Develop Your Voice for Presentation Power

Develop your voice for advantage
Develop your voice for personal competitive advantage

The suggestion to “develop your voice” can anger some people.

Many people are fearful or resistant to adjusting their voices, for all sorts of odd reasons.

They think it’s “cheating.”  Or “unnatural.”

They revere “spontaneity” and believe that their voices are, well . . . natural.

More than likely, they have neglected the development of their voices.

Time to Develop Your Voice

For some reason, folks who neglect voice development now revere this product of their benign neglect as somehow . . . natural.

As if there is some far-off judge who weighs and measures the “naturalness” of voice.

As if there is some kind of purity benchmark or standard.

But there is no such standard for “naturalness.”

Only pleasant voices.  And unpleasant voices.  And lots of voices in-between.

Moreover, the variety of voices, from bad to good, has been with us eternally.  George Rowland Collins noted in 1923 that

“Nasality, harshness, extremes of pitch, and other unnatural vocal qualities distract the audience.  They impede communication; they clog the speaker’s transmission.  They hinder the persuasion of any audience, be it one or one thousand.”

There is nothing holy or sacrosanct or “natural” about the way you speak now.  It is not “natural” in any meaningful sense of the word, as if we are talking about breast augmentation versus the “natural” thing.

Your voice today is “natural” only in the sense that it is the product of many factors over time.  Most of these factors are unintended.  Negative factors as well as positive.  Factors you’ve probably never thought of.

So in that sense, why would you have any problem with changing your voice intentionally, the way that you want it changed?  Why not develop your voice in ways that you choose?

There is no “Natural Voice”

Face it – some voices sound good and others sound bad; and there are all sorts of voices in-between.  You can develop your voice to become a first-rate speaker, but you must first accept that you can and should improve it.

Let me share with you some of the most awful and yet ubiquitous problems that plague speakers.

Let’s call them “verbal tics.”  They are nothing more than bad habits born of ignorance and neglect.

They eat away at your credibility.  They are easily corrected, but first you should recognize them as corrosive factors that leech your presentations of their power and credibility.

Here are four deal-breaking verbal tics . . .

Verbal Grind – This unfortunate verbal gaffe comes at the end of sentences and is caused by squeezing out insufficient air to inflate the final word of the sentence.  The result is a grinding or grating sound on the last word. Primarily a phenomenon that affects females, its most famous male purveyor is President Bill Clinton, whose grating voice with its Arkansas accent became a trademark.  Clinton was so incredibly good along the six other dimensions by which we adjudge great speaking that he turned his verbal grinding into an advantage and part of his universally recognizable persona.

This tic is likely a manifestation of 1970s “valley girl” talk or “Valspeak.”  It is manifested by a crackle and grating on the last word or syllable, as if the air supply is being pinched off.

It actually appears to be a fashionable way to speak in some circles, pinching off the last word of a sentence into a grating, grinding fade.  Almost as if a dog is growling in the throat.  As if someone has thrown sand into the voice box.

Develop your Voice for Advantage
Develop your Voice for Power and Impact

When combined with “cartoon voice,” it can reach unbearable scale for an audience.

Verbal Down-tic – This is also called the “falling line.”  This is an unfortunate speaking habit of inflecting the voice downward at the end of every sentence, letting the air rush from the lungs in a fading expulsion, as if each sentence is a labor.  The last syllables of a word are lost in breath.  The effect is of exhaustion, depression, resignation, even of impending doom.

The Verbal Down-tic leeches energy from the room.  It deflates the audience.  In your talk, you have too many things that must go right than needlessly to create a gloom in the room.

Verbal Sing-Song – The voice bobs and weaves artificially, as if the person is imitating what they think a speaker ought to sound like.  Who knows what inspires people to talk this way, usually only in public speaking or presenting.  It’s an affectation.  People don’t ever talk this way.  People do not talk like this, and if you find yourself affecting a style or odd mannerism because you think you ought to, it’s probably wrong.

Verbal Up-tic – This is also called the “rising line” or the “high rising terminal” or “uptalk.”  Uptalk is an unfortunate habit of inflecting the voice upward at the end of every sentence, as if a question is being asked.  It radiates weakness and uncertainty.  It conveys the mood of unfinished business, as if something more is yet to come.  Sentence after sentence in succession is spoken as if questions.

You create a tense atmosphere with uptalk that is almost demonic in its effect.  This tic infests your audience with an unidentifiable uneasiness.

At its worst, your audience wants to cover ears and cry “make it stop!” but they aren’t quite sure at what they should vent their fury.

In certain places abroad, this tic is known as the Australian Questioning Intonation, popular among young Australians.  The Brits are less generous in their assessment of this barbarism, calling it the “moronic interrogative,” a term coined by comedian Rory McGrath.

In United States popular culture, Meghan McCain, the daughter of Senator John McCain, has made a brisk living off her incessant verbal up-ticking.  Listen for it in any interview you stumble upon.

These are the tics and gaffes that destroy our presenting.  Recognizing them is half-way to correcting them.  The last half is to consciously develop your voice for power and impact.

Interested in more on how to develop your voice?  Consult The Complete Guide to Business School Presenting.

Business Presentation Passion?

Presentation Passion“Earnestness” is a word that we neither hear much nor use much these days, but it sits at the core of what we call presentation passion.

The word captures much of what makes for an especially powerful business presentation.

Edwin Dubois Shurter was a presenting master in the early 20th Century, and he said way back in 1903 that “Earnestness is the soul of oratory.  It manifests itself in speech by animation, wide-awakeness, strength, force, power, as opposed to listlessness, timidity, half-heartedness, uncertainty, feebleness.”

What was true then is surely true today.

And yet, “earnestness” is frowned upon, perhaps, as somehow “uncool.”

Showing Too Much Interest?

If you appear too interested in something, and then you somehow are perceived as having failed, then your business presentation “defeat” is doubly ignominious.

Better to pretend you don’t care.

So the default student attitude is to affect an air of cool nonchalance, so that no defeat is too damaging.  No presentation passion for you!  And you save your best – your earnestness – for something else.

For your friends, for your sports contests, for your facebook status updates, for your pizza discussions, for your intramural softball team . . .

But this also means that all of your presentation victories, should ever you score one or two, are necessarily small victories.  Meager effort yields acceptable results in areas where only meager effort is required.

Leave Mediocrity to Others and Embrace Presentation Passion

Mediocrity is the province of the lazy and nonchalant.  Shurter was a keen observer of presentations and he recognized the key role played by earnestness in a successful presentation: “When communicated to the audience, earnestness is, after all is said and done, the touchstone of success in public speaking, as it is in other things in life.”

Wrap your material in you.

This means giving a business presentation that no one else can give.  A presentation that no one else can copy . . . because it arises from your essence, your core.

It means demonstrating genuine enthusiasm for your subject.  It means recognizing that the subject of your presentation could be the love of someone else’s life, whether it be their business or their product or their service.  You should make it yours when you present.

In the process, you craft your persona, your powerful personal brand that differentiates you from the great hoi-polloi of undistinguished speakers.  And you achieve remarkable personal competitive advantage.

Embrace your topic with earnestness, and you will shine as you deliver an especially powerful business presentation.

For more on the power presentation passion, consult The Complete Guide to Business School Presenting.