Category Archives: Personal Competitive Advantage

General, Passion, Personal Competitive Advantage

Mind-Blast!

Personal Competitive Advantage
Mind-blasting for Personal Competitive Advantage

Some experts estimate that you have an initial 15 seconds – maybe 20 – to hook and hold your audience for your business presentation.

And with a kaleidoscope of modern-day distractions, you face an uphill battle.

In that short window of less than a minute, while they’re sizing you up, you must blast into their minds.  You must get them über-focused on you and your message.

Mind-blast to get them Hooked

So how do you go about hooking and reeling in your audience in those first crucial seconds?

Think of your message or your story as your explosive device.  To set it off properly, so it doesn’t fizzle, you need a detonator.

This is your “lead” or your “grabber.”  Your “hook.”

This is your detonator for blasting into the mind.

This is a provocative line that communicates to your listeners that they are about to hear something uncommon.  Something special.

With this provocative line, you create a desire in your audience to hear what comes next.  The next sentence . . . and the next . . . until you are deep into your presentation and your audience is with you stride-for-stride.

“Thank you, thank you so very much . . .”

But they must step off with you from the beginning.  You get them to step off with you by blasting into the mind.  You don’t blast into the mind with a stock opening like this:

“Thank you very much, Bill, for that kind and generous introduction.  Friends, guests, associates, colleagues, it’s a real pleasure to be hear tonight with so many folks committed to our cause, and I’d like to say a special hello to a group of people who came down from Peoria to visit with us here this evening, folks who are dedicated to making our world a better place, a more sustainable world that we bequeath to our children and our children’s children.  And also a shout-out to the men and women in the trenches, without whose assistance . . .”

Personal Competitive Advantage
Don’t forfeit personal competitive advantage!

That sort of thing.  Folks in your audience are already checking their email.

In fact, they’re no longer your audience.

And you’ve heard this kind of snoozer before, far too many times.

Why do people talk this way?

Because it’s what they’ve heard most of their business lives.  You hear it, you consider it, you shrug, and you think that this must be the way it’s done.  You come to believe that dull, monotone, stock-phrased platitudes comprise the secret formula for giving a keynote address, an after-dinner speech, or a short presentation.

You come to believe that a listless audience is natural.

Not at all!  The key is to do a bit of mind-blasting.

Especially Powerful Mind-Blasting

You must blast into their minds to crack that hard shell of inattention.  You must say something provocative, but relevant.

You grab your listeners and keep them.

You arrest their attention long enough to make it yours.

Something like this:

“The gravestone was right where the old cobbler said it would be . . . at the back of the overgrown vacant lot.  And when I knelt down to brush away the moss and dirt, I could see my hand trembling.  The letters were etched in granite and they became visible one by one.  My breath caught when I read the inscription–”

Or this . . .

“There were six of them, my back was against the hard brick wall, and let me tell you . . . I learned a hard lesson–”

Or this . . .

“I was stupid, yes stupid.  I was young and impetuous.  And that’s the only excuse I have for what I did.  I will be ashamed of it for the rest of my life–”

Or this . . .

“At the time, it seemed like a good idea . . . but then we heard the ominous sound of a grinding engine, the trash compactor starting up–”

Or this . . .

“She moved through the crowd like shimmering eel cuts the water . . .    I thought that she must be a special woman.  And then I knew she was when she peeled off her leather jacket . . . and, well–”

You get the idea.

Each of these mind-blasters rivets audience attention on you.  Your listeners want to hear what comes next.

Of course, your mind-blaster must be relevant to your talk and the message you plan to convey.  If you engage in theatrics for their own sake, you’ll earn the enmity of your audience, which is far worse than inattention.

So craft an initial mind-blast to lead your audience from sentence to sentence, eager to hear your next one.  And you will have succeeded in hooking and holding your listeners in spite of themselves.

Consult the Complete Guide to Business Presentations to gain personal competitive advantage on the podium.

Expression, Passion, People, Personal Brand, Personal Competitive Advantage, Technique

The Malcolm X Presentation . . . Seize your Audience

Malcolm X Presentation
The Malcolm X Presentation Electrifies an Audience

Like snapping a towel to skin . . . you want to sting your audience with a Malcolm X presentation.

Make that audience sit up straight, snap their heads in your direction.

You can do this several ways, and it’s up to you what you choose.

But it should fit your business presentation audience.

One of the greatest public speakers – or presenters – of modern times was the late Malcolm X.

His speeches are textbook examples of how to grab an audience, how to mesmerize it throughout the presentation, and then mobilize it with an especially powerful call to action.

The Malcolm X Presentation

Whether you agree or disagree with him is irrelevant to the point that he was a captivating communicator who drew from a deep well of powerful presentation techniques.

Malcolm’s speeches are just that – speeches – and they are written for the ear and not the eye.  As such, they are best read aloud so as to absorb the measured beats, to feel the repetition of key phrases, and to learn the effects of certain rhetorical flourishes.

And when you read sentence after sentence, you sense the power and the deep moral outrage emerging.  It’s sometimes explicit but most often emerges through a steady recapitulation of ideas using different phrases, but key words.

You gain a sense of the gathering storm, you almost hear rolling thunder in the distance.

A Source of Inspiration and Technique

Today, I mine his speeches for their cadences, their imagery, their use of allegory, anaphora, and turns of phrase.

With respect to grabbing an audience’s attention, too many presentations and speeches begin with routine thank-yous and ingratiation of the audience.  You hear a peppering of routine phrases, a gripping of the podium and a squinting at notes or jerky backward glances at an unreadable projection screen.

Put a stop to all of that nonsense with the “grabber” line, a surprising and unconventional sentence or an unusual fact that immediately alerts the audience that its about to hear something special.  Not just another canned talk.

Remember that a speech is tremendously different from a written document.  Pauses and repetition, tone and inflection are essential with the spoken word.

Let’s look at the beginning of a typical Malcolm X speech and see how he grabs his audience.  Read it with his spoken delivery in mind.

This speech – Message to the Grass Roots – was delivered in Detroit on November 10, 1963.  Irrespective of the time and place and circumstance, which of course will leaven our approach, note that Malcolm begins his talk by immediately establishing intimacy with the audience.

We want to have just an off-the-cuff chat between you and me . . . us.  We want to talk right down to earth in a language that everybody here can easily understand.

We all agree tonight, all of the speakers have agreed, that America has a very serious problem.  Not only does America have a very serious problem, but our people have a very serious problem.

In the space of four sentences, Malcolm has captured his listeners and layed out a situation statement that, at that moment, embraced his audience.  He establishes a mood of confidentiality and rapport, and then makes a bold statement – “America has a very serious problem . . . We have a very serious problem.”

Who wouldn’t want to hear what comes next?

No Throat-clearing . . .

Notice that he did not engage in throat-clearing and chit-chat.

No “Thank you Mr. Chairman” . . . no “So good to see so many committed activists tonight and familiar faces in the crowd.”

Notice also the use of repetition of key phrases:  “Very serious problem.”

Straight to the point, and a bold point it is.  See what comes next . . .

Malcolm X Presentation
The Malcolm X Presentation Delivers Power and Impact

America’s problem is us.  We’re her problem.  The only reason she has a problem is she doesn’t want us here.

And every time you look at yourself, be you black, brown, red or yellow, a so-called Negro, you represent a person who poses such a serious problem for America because you’re not wanted. Once you fact this as a fact, then you can start plotting a course that will make you appear intelligent, instead of unintelligent.

Has Malcolm studied his audience?  Is he reaching out with a message that is directly relevant to his listeners?

Most of all, has he grabbed your attention?

He surely has.

Malcolm was expert at executing Presentation Snap, grabbing his listeners in a way that zeroed in on them . . . on their needs, concerns, desires, hopes . . . framing the issue in colorful language, and creating listener expectations that he will offer bold and radical solutions to real problems.

For now, focus on the grabber to seize the attention of your audience.  Mull this excellent example from Malcolm’s talk and ask yourself how he crafted it.  And how it works.

In subsequent posts, we’ll look at more examples from Malcolm X as he moves through delivery of his presentation, building to his call for action at the end.

Consult the Complete Guide to Business School Presenting for more on how to engage Snap! for a powerful Malcolm X presentation.

Movement, Passion, People, Personal Competitive Advantage, Technique

There are no Presentation Secrets of Steve Jobs

Steve Jobs was a fine presenter, but there were and are no Presentation Secrets of Steve Jobs
Steve Jobs was a good presenter, but not a great one . . . Steve had advantages unavailable to you and me

For some reason known only to the deities of publishing, Apple’s iconic CEO Steve Jobs is considered a great business presenter.

A bestselling book by Carmin Gallo even touts The Presentation Secrets of Steve Jobs.

But is Steve really a great presenter?  Does he really have secrets that you can use?  And can you learn how to be “an insanely great” presenter from this book?

No . . . no  . . . and . . .

Well . . . on that last point, you can learn to become a pretty good presenter from this book.

But not from Steve Jobs.

The Extraordinary Jobs

Steve is a visionary and an extraordinary entrepreneur many times over.  He has grown tremendously since the days when he thought that his self-absorbed bombast gave him license to insult Microsoft and Bill Gates mercilessly.

Jobs emerged as a celebrity CEO, a man who loves the limelight and whose strong and quirky personality guarantee him a maniacal following among a narrow slice of the American populace.

But presenting?

On an absolute scale, Steve is a slightly above-average presenter.  Remove Steve’s high-tech prop that the entire wonk-world is waiting to see, and remove the employee/early adopter audiences that cheer his every eye-twitch, and we are left with a shabbily dressed average sort of fellow given to aimless pacing and whose high-pitched voice grates a bit on the senses with its “ummms” and “ahhhhs.”

You and I know that there is only one reason that Steve Jobs is on that stage.  Only one reason that he has a book purporting to reveal the presentation secrets of Steve Jobs.

And it’s not for his presenting skills.

The Real Presentation Secrets of Steve Jobs

While Jobs himself is not someone whose presenting skills deserve emulation, he is obviously the subject of the book because of his built-in audience, and so we must deal with that.  We can dismiss it, in fact.

But the book does have a gem.

The gem of the book is the author.  The author of the Jobs book is Carmine Gallo, who is an extremely polished and superb presenter and presentation coach, and he embeds solid presenting nuggets throughout the book.

Carmine is, in fact, a much better presenter than Jobs. You can judge for yourself by watching the video here.

But even Carmine is not perfect.  He begins by gushing at Jobs’s stature as a presenter that is almost embarrassing in its lavish excess:  “Steve Jobs is the most captivating communicator on the world stage . . . He is the world’s greatest corporate storyteller!”

Really?

Really?

But . . . well, we’re selling books here, and hype is understandable.  I’d probably gush, too, if given a similar opportunity, so let’s give Carmine a pass on this one.

But at the end of the video Carmine gives advice that I believe is just flat-out wrong.

He says that you, the presenter, are the hero of the presentation.  That you, your product, or your service is the hero.

All of us would like to be the hero of our presentation, wouldn’t we?  And we are sorely tempted to put the focus on our product and ourselves.

No. Don’t do it.

Your Audience is the Hero

There is room for only one hero in the presentation, and that hero is not you.  The hero is in the audience, and you are there to help your audience become heroic.

As with all presentation instruction, you can ignore or accept what you choose, and this point is no different.  You can try to be the hero.  Or, you can focus on your audience and its needs and its desires.

In sum, The Presentation Secrets of Steve Jobs offers a reasonable exposition of presentation methods that can benefit us all, but recognize that these methods have nothing to do with Steve Jobs and they do not help us become “insanely great” presenters.

But there is good news for you on the presentation front.  The best news in all of this is, in fact, great news.

With dedication, coachability, and the right method, virtually anyone – and I mean anyone – can become a better business presenter than Steve Jobs.

As a student in business school, you can try this book to launch your own presentation career:  The Complete Guide to Business School Presenting.

Personal Competitive Advantage, Professional Presence, Story, Technique

Best Job Interview Tips for College Students

The Best of my Job Interview Tips for College StudentsOne of the most important job interview tips for college students that I give involves business presenting.

The job interview is likely the most important business presentation you will ever give.  This is because in the interview, you present for your most important client – you.

And the question I’m asked most frequently with respect to how you present your accomplishments is this:

“How do I talk about myself and my qualifications in a way that is honest and forthright and yet does not sound like braggadocio?”

The Best of My Job Interview Tips for College Students

Few people like to boast.  Instead folks go the opposite extreme of false humility.  But neither boasting nor meekness is the answer.

Instead, try this . . .

Understand that you are not in the interview to talk about your resume.  Your resume got you through the door and into the interview.

Now, the recruiter is looking for something more.  And that “something” is often indefinable.

The recruiter evaluates you for intangible qualities, such as corporate fit, personality, working intelligence, verbal acuity.  Many times, the recruiter doesn’t know what he or she is actually looking for.

But the recruiter does know what is unacceptable and is thus conscious of disqualifiers.

For the young or mid-level candidate, the atmosphere can feel akin to a minefield.  Some candidates feel that if they go tightlipped, they cannot make a mistake.  And so they weigh each word carefully, triangulating what they believe the recruiter wants to hear.  But it is not enough to simply survive without making a slip . . . or a “mistake.”

This approach comes off as stiff, artificial, weird.

Instead, go into your interview to make the presentation of your life about you, not what you think the recruiter is looking for.  The constitutes the most important of my many job interview tips for college students.

When it comes time to talk about yourself – here is exactly how to do it.

Talk about what you learned or what you discovered about yourself.

That’s it.

Digest that for a moment.

Yes, it really is that simple.  But it’s not easy, especially if you aren’t accustomed to talking about yourself this way.  It takes practice.

Talk about a difficult group project or a difficult task that required you to adapt and use your unique skill set.  In, say, a group work setting, tell of your learning about the importance of time management, of punctuality.  Translation:

     I have a great work ethic and I’m punctual.

Tell how you learned to deal with people from different cultures and backgrounds and to value difference.  Translation:

     I get along with a wide range of people.

Tell how you discovered that you gain a sense of satisfaction from helping others do their best, drawing out their best qualities and backstopping them where they are weak.  Translation:

     I’m a team-player who subordinates my ego to get the job done for the company, recognizing that others may need help on occasion, help that I freely give.

Tell how you learned about different work styles and of the different ways of tackling problems.  Translation:

     I’m flexible and adaptable to a variety of work environments and people.

For an Especially Powerful Interview

Can you see how it works?

You don’t talk about your strengths . . . you talk of what you learned about yourself during the course of a project or task.  So think of a major project you’ve tackled in the past.  Build your story around that.

For example, you could say something like this:

The very best Job Interview Tips for College Students“I worked on a major three-month project in my International Business Capstone involving a multicultural team, and in the project, I learned a great deal about myself as well as others.  I believe that I grew not only as a professional, but as a human being.  This gave me a great deal of satisfaction, especially as I saw others developing their skills as well.”

Or, if you are a young professional, you could say:

“We received a last-minute project and it was dumped on us without warning, which made us work through the weekend.  That was pivotal.  It was then that I learned that this is the nature of business – chaotic, demanding, unforgiving, unpredictable – and how I respond to the challenge makes the difference between a win and a loss.  That experience forged me, and I’ll always be grateful for it.”

With that statement, you have conveyed a wealth of positive information to the recruiter.

Of course, it all must be true, so you must adapt your story particulars to your own work life.  And all of us have these moments and experiences, so mine your recent past for them.

Your resume itself has at least a dozen stories, and it’s up to you to find them.  When you do find them, craft them, practice them, and use them.  Do this, and you achieve an important personal competitive advantage.

So always remember these key words . . .

Let me share with you what I learned about myself.

For more on job interview tips for college students, consult The Complete Guide to Business School Presenting.

Career, Confidence, Personal Competitive Advantage, Professional Presence

Do We Hate Presentations?

personal competitive advantage - don't hate presentations
Don’t hate presentations . . . instead, dedicate yourself to change and growth

If you’re like most of the 1.3 million English-speaking business school population worldwide, you doubtless have issues with your business school and its treatment of presentations, which is why you’re reading this now – you might actually hate presentations.

On the other hand, if you feel reasonably confident, competent, and thoroughly satisfied with your presenting skills, then I congratulate you and suggest that you pass Business School Presenting along to a buddy who might profit from it.

But I think you’re ready to improve.

Read on.

One in 1 Billion?  Don’t Hate Presentations

Of an estimated 1 billion websites worldwide, this is the only site devoted exclusively to business school presentations.

I could be wrong about that, and I hope that I am.

Even if this is a lonely outpost today, we know that as quickly as the online community responds to the needs of its users, that could change tomorrow.

I trust you’ll let me know, so that I can link to these nooks and crannies of the web that may hold secrets that we all need.  But right now, this instant, I do believe that this is it.

hate presentations
“No, I don’t hate presentations.”

Think of this place as your Official College Guide to Business School Presentations.

Business school students and young executives need credible and direct resources on presenting  – solid advice and best practices, not vague generic “presentation principles” and certainly not “communication theory.”

In short, you want to know what works and why.

You want to know right from wrong, good from bad.

You want to know what is a matter of opinion and what, if anything, is carved in stone.

You want to know how to deliver an especially powerful presentation.

Here you find answers here to the most basic of questions.

  • What is this beast – the business presentation?
  • How do I stand? Where do I stand?
  • What do I say? How do I say it?
  • How do I reduce 20 pages of analysis into a four-minute spiel that makes sense and that “gets it all in?”
  • How should we assemble a group presentation? How do we orchestrate it?
  • Where do I begin, and how?
  • How do I end my talk?
  • What should I do with my hands?
  • How do I conquer nervousness once and for all?
  • How can I tell “what the professor wants?”
  • How do I translate complicated material, such as a spreadsheet, to a PowerPoint slide so that it communicates instead of bores?

2,500 Years of Presenting

Business School Presenting answers every one of these questions and many more that you haven’t even thought of yet.

You may not like the answers.  You may disagree with the answers.

Fair enough.

Let a thousand presentation flowers bloom across the land.

Listen, consider, pick and choose your pleasure.

Or not.

But you should know that I offer here the distillation of 2,500 years of public speaking and presentation secrets, developed by masters of oratory and public speaking and refined in the forge of experience and presented here for your personal competitive advantage.

Cicero, Quintilian, Demosthenes, John Adams, Patrick Henry, Daniel Webster, Frederick Douglass, Abraham Lincoln, William Jennings Bryan, John Kennedy, Martin Luther King, Malcolm X, Ronald Reagan, Barack Obama  – all find their places in the pantheon of the most powerful presenters of all time.

They all have drawn upon the eternal verities of presenting, and in turn they have each contributed their own techniques to the body of wisdom.  You find those verities here.

especially powerful personal competitive advantage
This guy sure didn’t hate presentations

On the other side of things, I’d like to hear your own presentation stories from your campus that illustrate challenges particular to your school and academic concentration.

The various subdisciplines in business – finance, marketing, accounting, human resources, and such like – have their special needs, even as they are all tractable to the fundamental and advanced techniques of powerful presenting.

If business presenting piques your interest as a keen route to personal competitive advantage, then I encourage you to consult my book, The Complete Guide to Business School Presenting.

General, Passion, People, Personal Brand, Personal Competitive Advantage, Professional Presence

Business Presentation Power for Competitive Advantage

Enter the Business Presentation Power ZoneWith regard to Business Presentation power, I deal with two large groups of people.

For sake of descriptive simplicity, let’s call these two groups “Natural Born” and “Ain’t it easy!”

“Natural Born” and “Ain’t it Easy” represent two extreme views of what it takes to become an especially powerful and superior business presenter.

Neither view is remotely accurate, and none of their adherents want to enter the Business Presentation Power Zone – the province of powerful, capable presenters.

And neither group is enlightened in these matters.  Members of both groups are frustrating and irritating in their own ways and completely self-serving. Here is why . . .

We often look for folks to excuse us from what, deep down, we know we ought to do, or what we can do.  And if we look hard enough, we find what we search for, and excuses are extremely easy to find.  Let’s look at these two excuses that hold us back from fulfilling our potential as especially powerful presenters.

The First View

The first view would have us believe that great speakers are born with some arcane and unfathomable gift, combining talent and natural stage facility.  That Bill Clinton sprang from the womb declaiming that he feels our pain.  That Ronald Reagan was born orating on lower capital gains taxes.

That Oprah Winfrey began her talk show career in kindergarten and demonstrated business presentation power from age five.

If the first view holds that great speakers are born with a gift, then quite logically this view leaves the rest of us to strive with middling presentation skills.

It’s an excuse for us not to persevere.  Why bother to try?  Why not, instead, hire some of these natural born speaker types to do the heavy presentation lifting?

The rest of us can skate along and pretend that we’re not actually lazy . . . or frightened . . . or disinterested . . . or unambitious.

The Second View

The second view is the opposite of the first.  This “Ain’t it Easy” perspective would have us believe that delivering effective presentations is a snap.  So easy, in fact, that one of my colleagues assured me confidently and with not a little hubris that he could teach his undergraduates “everything they need to know about presenting in 30 minutes.”

He also assured me that “all that other stuff you talk about is B.S.”

Business Presentation PowerHas the presentation landscape changed so much that what was once thought a fine skill is now mass-produced in 30-minute quickie sessions?

Hardly.

In the 1800s, public speaking was refined to an almost-art; “elocution” was the new science/art, and departments of elocution and public speaking flourished in universities throughout the land.  In Philadelphia, on Walnut Street in fact, the National School for Elocution and Oratory became a Mecca for would-be stars of the pulpit, the stage, the bar, and the political wars in the 1890s.

On into the first decades of next century, public speech was regarded with respect and a high-skill to be mastered with much study and practice.

The fact is that despite however much we might wish otherwise, today’s PowerPoint high-tech software multi-media offerings cannot change the fundamental truth.  The truth is that it is still you who must deliver the presentation.

So no . . . you cannot learn “everything you need to know about presenting in 30 minutes” unless you want to ply presenting as a member of the lowest common denominator of mundane slide-readers who populate every business and law firm from New York to Nashville, from Boston to Baton Rouge, from Savannah to San Diego.

Ask yourself . . . if learning to deliver top-notch presentations with business presentation power is so doggoned easy, then why are 9 out of 10 presentations such awful forgettable bore-fests?

The Third View – The Business Presentation Power Zone

There is a third group, and it is destined to remain small.

This group is privy to the truth.  Once you learn this truth about presenting, you can never go back to viewing presentations the same way.  You are destined for the Business Presentation Power Zone.

Consider this pop culture analogy from the 1999 film The Matrix.

In The Matrix, humans live in a world that is not what it seems.  In fact, everything they believe about the world is false.  Morpheus (Lawrence Fishburn) offers to reveal the truth to Neo (Keanu Reeves) about his existence. Morpheus offers Neo a Blue Pill and a Red Pill.

The Blue Pill returns him to his old state of ignorance.  The Red Pill reveals the secret, and once he learns it, Neo cannot return to his old life.

The process of presentation discovery is much like the red-pill/blue-pill choice that Morpheus offers to the young computer hacker Neo . . .

You take the blue pill, the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill, you stay in Wonderland, and I show you how deep the rabbit hole goes.

Likewise, you can stop reading this article this instant – the blue pill – and return to the righteous and relaxing world of “Natural Born” or “Ain’t it easy!”  Both viewpoints allow the average presenter to remain mired in mediocrity with an excuse that sounds plausible.

One perspective means you don’t try at all, other means you offer token effort as befits a low-level pedestrian task.  So, if you decide to take the Blue Pill, close this site and go your own way.  Bon  voyage!  I wish you a hearty good-luck and Godspeed, and perhaps you will be happier for your choice.

But if you are one of the few who thinks for a moment . . .  “Hmm. What if the Professor is right?”

Then . . . Take the Red Pill

Then you can read on to the Business Presentation Power - the choice is yoursnext brief paragraph – the red pill – and be forever shorn of the excuse for mediocrity.

For the truth is in the Business Presentation Power Zone, and once there, you will never be satisfied with your old presentation life again.  You cannot go back.

That’s the paradox, the Curse of Freedom.

It’s completely within your power to seize the fruits of great presenting.  It’s your choice.

You can launch an auspicious presentation career right now, right this minute.  Or you can dismiss this site as yet another fraudulent claim to revealing secrets to you, only to have it exposed as another method that requires you to actually do something.

Choose the Red Pill.

Step boldy into the Power Zone.

The Power Zone is the province of the privileged few who understand the truth that anyone can become a great presenter, with the right kind of hard work and the willingness to become a great presenter. To join this third group requires you to take on a new state of mind. If you already carry this view, that’s superb.

If you don’t . . . you can decide now to adopt it or forever be relegated to the other two groups – believing you’re not good enough, or believing you are good enough when you’re actually not.

Business Presentation Power is Yours for the Taking

Public presentations – great presentations – require study and practice and preparation and technique.  A deep philosophical, academic, and professional history undergirds public speaking.  This history informs the very best presenters and their work.

You dismiss it only to your great loss.

No, you need not become a scholar of public speaking.  In fact, few people have that deep an interest in the subject and even fewer can claim that kind of knowledge today.  But what you can and should do is this:  Open your mind and heart to the possibilities of found treasure.

You actually can become a capable presenter.

You can become a great presenter.

When you enter the Power Zone, you are both cursed and blessed with knowledge.  This knowledge represents two sides of the same coin.

You are cursed with the knowledge that the only limitation you have is you.  You are blessed with the knowledge that you can become a good – even great – speaker.  An especially powerful presenter.

You have no other real excuse.  It’s totally up to you. 

For more on acquiring Business Presentation Power, consult The Complete Guide to Business School Presenting.

Appearance, Personal Brand, Personal Competitive Advantage

“Slob Cool” . . . isn’t

Personal Competitive Advantage
Personal Appearance can create Personal Competitive Advantage

Let’s move from the realm of what you do and say in front of your business presentation audience to the realm of how you appear to your audience.

Likewise, let’s immediately dismiss the notion that “it doesn’t matter what I look like – it’s the message that counts.”

In a word . . . no.

Forfeit Personal Competitive Advantage

This is so wrong-headed and juvenile that you can turn this to immediate advantage by adopting the exact opposite perspective right now.

I’d wager that most folks your age won’t, particularly those stuck in liberal arts, for better or worse.

Much more dramatic to strike a pose and deliver a mythic blow for “individuality” than to conform to society’s diktats, eh?

Well, let those folks strike their blows while you spiff yourself up for your presentations, both in public and in private job interviews, and gain a superior personal competitive advantage.

Here is the bottom line.

Your appearance matters a great deal, like it or not, and it is up to us to dress and groom appropriate to the occasion and appropriate to our personal brand and the message we want to send.

“Slob cool” may fly in college – and I stress may – but it garners only contempt outside the friendly confines of the local student activities center and fraternity house.

Is that “fair?”

Sure, it’s fair . . . Slob Fails

It certainly is fair!

You may simply not like it.

It may clang upon your youthful sensibilities.

You’re on display in front of a group of buyers.  They want to know if your message is credible.

Your appearance conveys important cues to your audience.  It conveys one of two chief messages, with very little room to maneuver between them.

personal competitive advantage
Personal Branding delivers personal competitive advantage

First, your appearance telegraphs to your audience that you are:  Sharp, focused, detailed, careful, bold, competent, prudent, innovative, loyal, energetic . . .

or . . .

Your appearance telegraphs to your audience that you are:  Slow, sloppy, careless, inefficient, incompetent, weak, mercenary, stupid.

Moreover, you may never know when you are actually auditioning for your next job.  That presentation you decided to “wing” with half-baked preparation and delivered in a wrinkled suit might have held in the audience a human resource professional recommended to you by a friend.

But you blew the deal.

Without even knowing it.

Think.  How many powerful people mentally cross you off their list because of your haphazard, careless appearance?

How many opportunities pass you by?  How many great connections do you forfeit?

personal competitive advantage
Personal Competitive Advantage? You Bet!

Granted, it’s up to your discretion to dress in the first wrinkled shirt you pull from the laundry basket, but recognize that you may be paying a price without even knowing it.

Your appearance on the stage contributes or detracts from your message.

So, as a general rule, you should dress one half-step above the audience to convey a seriousness of purpose.

For instance, if the audience is dressed in business casual (sports coat and tie), you dress in a suit. Simple.

Personal appearance overlaps into the area of personal branding, which is beyond the scope of this space, but two books I recommend to aid you in your quest for appearance enhancement are You, Inc. and The Brand Called You.

Both of these books are worth the purchase price and are filled with the right kind of advice to propel you into delivering Powerful Presentations enhanced by a superb professional appearance.

For more on developing especially powerful personal competitive advantage, consult my own book The Complete Guide to Business School Presenting.

Appearance, Personal Competitive Advantage, Professional Presence, Stance, Technique

Secret # 1 — Presentation Stance

personal competitive advantage
A powerful presentation stance can invest you with personal competitive advantage

You want to project strength, competence, and confidence throughout your presentation, and the basic way to achieve this is through an especially powerful presentation stance.

This means that you engage a number of techniques, all working simultaneously and in harmony.

Those techniques comprise our backpack full of Seven Secrets.

Your first technique – or secret – is fundamental to projecting the image of strength, competence, and confidence.

This first technique is assumption of the proper presentation stance.

Strike an Especially Powerful Stance

Like all of our techniques, it leads inexorably to the acquisition of personal competitive advantage.

Let me preface by assuring you that I do not expect you to stay rooted in one spot throughout your talk.  But the risk of sounding clichéd, let us state forthrightly that it is impossible to build any lasting structure on a soft foundation.

Personal Competitive Advantage
Powerful Poses are associated quite naturally with powerful people. Why not you? Why not now?

This foundation grows out of the notion of what we can call “power posing.”

Let’s build your foundation now and learn more about the principle of power posing.

How do you stand when you converse in a group at a party or a reception?

What is your “bearing?”  How do you stand before a crowd when you speak

Have you ever consciously thought about it?

How you stand, how you carry yourself, communicates to others.

It transmits a great deal about us with respect to our inner thoughts, self-image, and self-awareness.

Whether we like this is not the point.

The point is that we are constantly signaling others nonverbally.

You send a message – you send a message to those around you, and those around us take their cues based on universal perception of the messages received.

What is Your Message?

What is true in small groups is also true as you lecture or present in front of groups of four or 400.   Whether you actually speak or not, your body language is always transmitting.

Always.

If so, just what is the message you unconsciously send people?

Have you even thought about it?  Have you thought about the silent and constant messages your posture radiates?

personal competitive advantage
Seize control of your presentation destiny right now

Seize control of your communication this instant.

You have no reason not to.

And there are many quite good reasons why you should.

Recognize that much of the audience impression of you is forming as you approach the lectern.

They form this impression immediately, before you shuffle your papers or clear your throat or squint into the bright lights.

They form their impression from your walk, from your posture, from your clothing, from your grooming, from the slightest inflections of your face, and from your eye movement.

This has always been true; speaking Master Grenville Kleiser said in 1912 that, “The body, the hand, the face, the eye, the mouth, all should respond to the speaker’s inner thought and feeling.”

Defeat?  Ennui?

Do you stand with shoulders rounded in a defeatist posture?

Do you transmit defeat, boredom, ennui?

Do you shift from side-to-side or do you unconsciously sway back-and-forth?

Do you cross and uncross your legs without knowing, balancing precariously upon one foot, your free leg wrapped in front of the other, projecting an odd, wobbly, and about-to-tumble-down image?

Your posture affects those who watch you and it affects you as well.  Those effects can be positive or negative.

personal competitive advantage
A powerful stance can make or break you on the stage

Posture, of course, is part of nonverbal communication, and it serves this role well.

The audience takes silent cues from you, and your posture is one of those subtle cues that affect an audience’s mood and receptivity.

But posture and bearing are not simply superficial nonverbal communication to your audience.

There is another effect, and it can be insidious and can undermine your goals . . . or it can be an incredibly powerful ally to your mission.

It is this:  Your body language transmits your depression, guilty, fear, lack of confidence to the audience.  It also enhances and reinforces those feelings within you.  Most often, if we fear the act of public speaking, the internal flow of energy from our emotional state to our physical state is negative.

Negative energy courses freely into our limbs and infuses us with stiffness, dread, immobility and a destructive self-consciousness.  We shift involuntarily into damage-limitation mode.

It cripples us.

Your emotions affect your body language.  They influence the way you stand, the way you appear to your audience.  They influence what you say and how you say it.

Reverse the Process

But . . .

You can reverse the process.

You can use your gestures, movement, posture, and expression to influence your emotions.

Indeed, you can turn it around quite handily and seize control of the dynamic.  Instead of your body language and posture reflecting your emotions, reverse the flow.

Let your emotions reflect your body language and your posture.  Consciously strike a bearing that reflects the confident and powerful speaker you want to be.

Skeptical?

A venerable psychological theory contends this very thing, that our emotions evolve from our physiology.  It’s called James-Lange Theory, developed by William James and the Danish physiologist Carl G. Lange.

Speaking Master James Albert Winans noted the phenomenon in 1915:

Count ten before venting your anger, and its occasion seems ridiculous.  Whistling to keep up courage is no mere figure of speech. On the other hand, sit all day in a moping posture, sigh, and reply to everything with a dismal voice, and your melancholy lingers. . . .  [I]f we wish to conquer undesirable emotional tendencies in ourselves, we must assiduously, and in the first instance cold-bloodedly, go through the outward movements of those contrary dispositions which we prefer to cultivate.

Much more recently, a Harvard study substantiated James-Lange Theory and found that power posing substantially increases confidence in people who assume them while interacting with others.

In short, the way you stand or sit either increases or decreases your confidence.

The study’s conclusion is unambiguous.  It speaks directly to us.

Power Posing!

Harvard researchers Dana R. Carney, Amy J.C. Cuddy and Andy J. Yap say in the September 2010 issue of Psychological Science that:

[P]osing in high-power displays (as opposed to low-power displays) causes physiological, psychological, and behavioral changes consistent with the literature on the effects of power on power holders — elevation of the dominance hormone testosterone, reduction of the stress hormone cortisol, and increases in behaviorally demonstrated risk tolerance and feelings of power.

In other words, stand powerfully and you increase your power and presence.  You actually feel more powerful.  This finding holds tremendous significance for you if you want to imbue your presentations with power.

In our 21st Century vernacular, this means you should stand the way you want to feel.

Assume the posture of confidence.

Consciously affect a positive, confident bearing.  Square your shoulders.  Affix a determined look on your face.  Speak loudly and distinctly.

In short, let your actions influence your emotions.

Seize control of the emotional energy flow and make it work for you.

So what is a confident posture?  Let’s begin with a firm foundation.

This is Your Foundation

For any structure to endure, we must build on strength.

And I mean this both in the metaphorical and in the literal sense with regard to business presentations.

You must not only project strength and stability, you must feel strength and stability.  The two are inseparable, and a moment’s thought reveals to you why.

Think first of the confident man.

To appear unstable and fearful before an audience, a confident person must take a conscious effort to strike such a pose.

Likewise, it would take a conscious effort for a person, who has planted himself firmly in the prescribed confident posture, to feel nervous.  To feel uncertain, or unsure.

That is, if he affected the confident pose and maintained it relentlessly against all of the body’s involuntary urges to crumple and shift, to equivocate and sway.

Think as well of the confident woman.

How does the confident woman’s demeanor different from that of the confident man?

Virtually not at all.

The point and the goal is to establish a foundation that exudes strength, competence, and confidence.  And through these, you obtain personal competitive advantage to last a lifetime.

Essential to this goal is that you know the difference between open body language and closed body language.  It’s the difference between power posing and powerless posing.

This strong personal foundation is your ready position, your standard posture for your presentation.

It serves as the foundation for everything else to follow.

For elaboration on Stance and the other six secrets of business presenting, consult The Complete Guide to Business Presenting.

General, Movement, Personal Competitive Advantage, Professional Presence

Especially Powerful Business Presentation Movement

You’ve almost mastered your voice and material, and now it’s time to build on that and incorporate essential presentation movement.Presentation Movement for Competitive Advantage

What should you do during your talk?

Where to do it?  How to do it?  Why should you do it . . . and when?

Today we begin to incorporate meaningful movement into your presentation – movement that adds power, movement that reinforces your message in positive ways.

First, think about distance.  Your distance from your audience significantly impacts the degree of connectivity you share with audience members.

Distance Matters in Presentation Movement

Many speakers are unaware of the effect that distance-from-audience can have on their talk.  The formal term for how distance affects the relationship between speaker and audience is called “proxemics.”

This is simply lingo for your proximity to the audience – how far from your audience you stand.  Altering that distance throughout your talk can enhance your message in ways you intend.

You achieve four distinct effects by varying the distance that you maintain between you and your audience.  A distinguished anthropologist, Edward T. Hall, developed the concept of how these four distances communicate vastly different messages from speaker to audience.

Let’s look at the Four Spaces and how you can use them to achieve certain effects with your presentation movement. They can animate your business presentation and enhance that 3D effect I often refer to.

First, the most common space is public space, and this is a distance of more than 12 feet from your audience.  Obviously, this space is necessary when you deliver a lecture to a large audience of, say, 200 persons or more.

The second space is social space.

Utilizing the space available can enhance your presentation movement
Knowledge of how distance from your audience can impact your business presentation is crucial to crafting a winning show

This space is occupied by the speaker who wants to connect in a personal way with his audience.  It’s the space from four feet to 12 feet from your audience.

Think of a seminar of 12 students with a professor in close proximity. Here, eye contact is frequent and effective.

A conversational style is possible and desirable.  In fact, conversational and relaxed style is essential in this scenario.

The third space is personal space. This space begins at 18 inches from a person and extends out to approximately four feet.  It is conversational space and is generally not utilized in public speaking.

The fourth space is intimate space.  This space is highly personal and you must be invited into this space.  Without an invitation, you invade this space at your own risk.  You make others feel uncomfortable, and they may respond in any number of ways, few of which will please you.

Now, it’s time to think about scripting your presentati0n movements.

Coordinate your movements with major segments of your talk.  Script them into your presentation as if you were performing a play.

For instance, follow the script below.  Following each quote, the indented statements describe the actions you take:

SPEAKER:   “My talk has three major points.  As I share these points with you tonight, I want you to consider how each of these powerful issues affect you, personally.  The first major point?”

<<Bow head and walk slowly to the left.  Take ready stance. Look up at audience. >>

SPEAKER:   “The first major point is Humility.  In this we are the same as our earliest fathers and mothers . . . .”

<<Look to your right and walk slowly, meeting the eyes of several audience members in turn.  Stop in ready position. >>

SPEAKER:   “The second major point is Confidence.  Surely there is not one among us who has not felt the fear of failure, of being judged unworthy . . . .”

<<Look to the center and walk slowly to center-stage.  Stop and assume ready position.  Gesture with both hands in supplication.>>

SPEAKER:   “The third and most important point is this – Understanding of a kind that passes beyond . . . etc., etc. . . .”

The movements thus accomplished are displayed in the diagram.  This type of broad presentation movement accentuates the major points of your talk. You anchor each point at a different part of the stage:

Point 1 to the Left

Point 2 to the Right

Point 3 to the Center

This scripted movement series is a highly visual reinforcement to the organization of your talk.  Coupled with the proper haBusiness Presentation Movementnd gestures and expressiveness of face and voice, this series movement invests your message with immediacy and dimensionality and increases its impact.

You hammer home the three points with a visual element coupled with the aural element.

All of this carefully considered presentation movement about the stage also conveys to the audience that you are in control.  You own the stage.  So act like you own it; don’t behave like a visitor who cannot wait to depart.

It’s your space, so make good use of it.  Learn to be comfortable in that space and to utilize all of the space at your disposal.

At the same time, apply the principles found here.  Do not move, just to be moving.

The combined effect of movement, position, and spoken message connects you firmly with your audience; appropriate movement deepens the connection and moves you from 2D Presenting to 3D Presenting.  And when you make this jump to 3D presenting, you enhance your professional presence on the stage and add to your personal competitive advantage.

Interested in more?  You can find all of this and much more on presentation movement in The Complete Guide to Business School Presenting.

Appearance, Confidence, General, Movement, Personal Competitive Advantage, Stance

Focus on Your Presentation Body Movement

Presentation body movement for personal competitive advantage
Presentation body movement adds the richness of the third dimension to your business presentation

After I delivered an incredibly inspiring lecture in one of my classes last semester,* a student approached me and shared this snippet about presentation body movement.

“I stand in one spot during my presentations,” he said.  “But another professor told me to move around when I talk.”

Hmmm.

“Move around when you talk.”

“Did he tell you how?” I asked.

“Tell me what?”

“Did he tell you how to ‘move around?’  Did he tell you what it would accomplish?”

“No, he just said to ‘move around’ when you talk.”

“Just ‘move around?’”

“Yes.”

Never just “move around when you talk”

Ponder that piece of advice a moment.  Ponder it and then reject it utterly, completely.  Forget you ever read it.

What rotten advice.

Never just “move around” the stage.  Everything you do should contribute to your message.  Presentation body movement on-stage is an important component to your message.  It’s an especially powerful weapon in your arsenal of communication.

Movements can and should contribute force and emphasis to your show.

But some people move too much.  Like the professor urged, they just “move around” because they don’t know better.

And why should they know better, when some professor urged them to start prowling the stage for the sake of it.

Presentation body movement for advantage
Presentation body movement?

Just as there are those who are rooted to one spot and cannot move while they speak, some folks can’t stop moving.  They stalk about the stage like a jungle cat, constantly moving, as if dodging imaginary bullets, afraid to cease pacing lest their feet put down roots.

Such movement is awful.

Aimless pacing around the stage is worse than no movement at all.  Aimless movement usually indicates indecision, the sign of a disorganized mind.

It’s usually accompanied by aimless thoughts and thoughtless words.

“Move around when you talk.”

It’s not the worst piece of advice a professor has ever given a student, but it’s incredibly naive.

At first, the advice seems innocent enough.  Even sage.  Aren’t we supposed to  “move around” when we talk?  Don’t we see powerful presenters “move around” when they talk?  Doesn’t Steve Jobs “move around” when he presents?

Yes, we see them “move around” quite well.

But do you know why they “move” and to what end?  Do you understand how they orchestrate their words and gestures to achieve maximum effect?  Do you recognize their skilled use of the stage as they appeal to first one segment of the audience, and then another?

Do you think that Bill Clinton or Barack Obama Just “move around” when they talk?

If I tell you to “move around when you talk,” just what will you actually do?  Think about it for a moment, how you might actually follow-through with that sort of vague advice.

Will you flap your arms?  Do Michael Jackson isolations with your shoulders?  Shake your fist at the crowd?

What Kind of Presentation Body Movement?

How?  Where?  When?  Why?  How much?

Awful advice.

We will never know how much damage such well-meaning naiveté has done to our presentation discourse.  Like much of what is said, it carries a kernel of truth, but it is really worse than no advice at all.  Centuries of practice and delivery advise us on this question.  Edwin Shurter said in 1903 . . .

Every movement that a speaker makes means – or should mean – something.  Hence avoid indulging in movements which are purely habit and which mean nothing.  Do not constantly be moving; it makes the audience also restless.  Do not walk back and forth along the edge of the platform like a caged lion.  Do not shrug your shoulders, or twist your mouth, or make faces.

You are well on your to mastering your voice and to speaking like a powerful motivator.  Now it’s time to incorporate essential movement.

What must you actually do during your talk?  Where to do it?  How to do it?  Why should you do it . . . and when?

In coming posts, I’ll answer those questions and show you how to incorporate meaningful presentation body movement into your show – exactly the types of movement that add power, not confusion.

Interested in more on presentation body movement?  Consult The Complete Guide to Business School Presenting.

 

* That’s tongue in cheek

Confidence, Expression, Passion, Personal Competitive Advantage, Technique

Business Presentation Passion?

Presentation Passion“Earnestness” is a word that we neither hear much nor use much these days, but it sits at the core of what we call presentation passion.

The word captures much of what makes for an especially powerful business presentation.

Edwin Dubois Shurter was a presenting master in the early 20th Century, and he said way back in 1903 that “Earnestness is the soul of oratory.  It manifests itself in speech by animation, wide-awakeness, strength, force, power, as opposed to listlessness, timidity, half-heartedness, uncertainty, feebleness.”

What was true then is surely true today.

And yet, “earnestness” is frowned upon, perhaps, as somehow “uncool.”

Showing Too Much Interest?

If you appear too interested in something, and then you somehow are perceived as having failed, then your business presentation “defeat” is doubly ignominious.

Better to pretend you don’t care.

So the default student attitude is to affect an air of cool nonchalance, so that no defeat is too damaging.  No presentation passion for you!  And you save your best – your earnestness – for something else.

For your friends, for your sports contests, for your facebook status updates, for your pizza discussions, for your intramural softball team . . .

But this also means that all of your presentation victories, should ever you score one or two, are necessarily small victories.  Meager effort yields acceptable results in areas where only meager effort is required.

Leave Mediocrity to Others and Embrace Presentation Passion

Mediocrity is the province of the lazy and nonchalant.  Shurter was a keen observer of presentations and he recognized the key role played by earnestness in a successful presentation: “When communicated to the audience, earnestness is, after all is said and done, the touchstone of success in public speaking, as it is in other things in life.”

Wrap your material in you.

This means giving a business presentation that no one else can give.  A presentation that no one else can copy . . . because it arises from your essence, your core.

It means demonstrating genuine enthusiasm for your subject.  It means recognizing that the subject of your presentation could be the love of someone else’s life, whether it be their business or their product or their service.  You should make it yours when you present.

In the process, you craft your persona, your powerful personal brand that differentiates you from the great hoi-polloi of undistinguished speakers.  And you achieve remarkable personal competitive advantage.

Embrace your topic with earnestness, and you will shine as you deliver an especially powerful business presentation.

For more on the power presentation passion, consult The Complete Guide to Business School Presenting.

Confidence, General, Passion, People, Personal Competitive Advantage

The Business Presenter

Business Presenters are powerfulBefore computers.

Before television and radio.

Before loudspeakers.

Before all of our artificial means of expanding the reach of our unaided voices, there was the public speaker – the earliest “business presenter.”

The Business Presenter

Public speaking was considered close to an art form.  Some did consider it art.

Public speaking – or the “presentation” – was the province of four groups of people:  Preachers, Politicians, Lawyers, and Actors.  The first saved your soul.  The second took your money.  The third saved you from prison.  The fourth transported you to another time and place, if only for a short spell.

Other professions utilized the proven skills of presenting – carnival barker, vaudevillian, traveling snake oil salesmen.

These were not the earliest examples of America’s business presenters, but they surely were the last generation before modernity began to leech the vitality from public speaking.  To suck the life from “business presenting.”

Skills of the Masters

The skills necessary to these four professions were developed over centuries.  The ancient Greeks knew well the power of oratory and argument.  The knew the power of words.

In fact, Socrates, one of the great orators of the 5th Century B.C. , was tried and sentenced to death for the power of his oratory.  He filled his presentations with the “wrong” ideas.

In our modern 21st century smugness, we likely think that long-dead practitioners of public speaking and of quaint “elocution” have nothing to teach us.  We have adopted a wealth of technological firepower that purports to exalt our presentation message.  And yet the result has been something different.

Instead of sharpening our communication skills, multimedia packages have supplanted them.  Each advance in technology creates another barrier between the business presenter and the audience.

PowerPoint Can Cripple the Business Presenter
Business Presenter
Become a Powerful Business Presenter

Today’s presenters have fastened hold of the notion that PowerPoint is the presentation.

The idea is that PowerPoint has removed responsibility from you to be knowledgeable, interesting, concise, and clear.  The focus has shifted from the business presenter to the fireworks.  This has led to such a decline that the attitude of the presenter is: “The presentation is up there on the slides . . . let’s all read them together.”

And in many cases, this is exactly what happens.  Almost as if the business presenter becomes a member of the audience.

PowerPoint and props are just tools.  That’s all.  You should be able to present without them.

And when you can, finally, present without them, you can then use them to maximum advantage to amplify the superior communication skills you’ve developed.

In fact, many college students do present without PowerPoint every day outside of the university.  Some of them give fabulous presentations.  Most give adequate presentations.

They deliver these presentations in the context of one of the most ubiquitous part-time jobs college students perform – waiter or waitress.

On the Job Presentation Training – and Increased Income

Waiters and waitresses are business presenters.

For a waiter, every customer is an audience, every welcoming a show.  The smartest students recognize this as the opportunity to sharpen presentation skills useful in multiple venues, to differentiate and hone a personal persona, and to earn substantially more tips at the end of each presentation.

Most students in my classes do not recognize the fabulous opportunity they have as a waiter or waitress.  They view it simply as a job, performed to a minimum standard.

Without even realizing it, they compete with a low-cost strategy rather than a differentiation strategy, and their tips show it.  Instead of offering premium service and an experience that no other waiter or waitress offers, they give the standard functional service like everyone else.

As a waiter, ask yourself:  “What special thing can I offer that my customers might be willing to pay more for?”

Your answer is obvious . . . you can offer a special and enjoyable experience for your customers.  You can become a superb business presenter.  In fact, you can make each visit to your restaurant memorable for your customers by delivering a show that sets you apart from others, that puts you in-demand.

I do not mean putting on a juggling act, or becoming a comedian, or intruding on your guests’ evening.  I do mean taking your job seriously.  Learn your temporary profession’s rules and craft a business presentation of your material that resonates with confidence, authenticity and sincerity.  Display enthusiasm for your material and an earnestness to communicate it in words and actions that make your audience feel comfortable and . . . heroic.

The Hero Had Better be in Your Audience

Yes, heroic.  Every business presentation – every story – has a hero and that hero is your audience.  Great business presenters evoke a sense of heroism in customers.  Do this, and you win every time.

I have just described a quite specific workplace scenario where effective presenting can have an immediate reward.  Every element necessary to successful presenting is present in a wait-staff restaurant situation. The reverse is likewise true.

The principles and techniques of delivering a powerful presentation in a restaurant and in a boardroom are not just similar – they are identical.  The venue is different, the audience is different, the relationships of those in the room might be different.

But the principles that inform the great business presenter are the same.

And so, back to the early practitioners of oratory and public speaking.  Here is the paradox: a fabulous treasure can be had for anyone with the motivation to pluck these barely concealed gems from the ground, to sift the sediment of computerized gunk to find the gold.

Adopt the habits of the masters.  Acquire the mannerisms and the power and versatility of the great business presenters who strode the stages, who argued in courtrooms, who declaimed in congress, and who bellowed from pulpits.

Their secrets offer us the key to delivering especially powerful business presentations.

For more on becoming a great business presenter, consult The Complete Guide to Business School Presenting.